-
February 2024 by GP DADON
Some of the staff not all are rude and act as though they don't want to be there. They never have the parts you need or they just give you the wrong part instead
-
February 2024 by Sandra jeffries
They had whate i needed and no long li es.
-
February 2024 by Rafael Otero
Great place..friendly staff
-
December 2023 by Brian Walker
No issues this time
-
December 2023 by Aadel Istamule
The manager is very rude
-
September 2023 by Dale Wooten
They always Got it go N on ! They are always a great place to go to !Unfortunately ,another Day he went with out ! Booo
-
August 2023 by Alejandro Tovar
Phone was answered almost immediately, was put on hold for a brief moment but it is the middle of the day so I understand the high phone and walk in traffic. Regardless, my out of state commercial account was found in literal seconds, the parts I needed were ordered in less than a minute and will be picking up my parts later this afternoon.
-
July 2023 by Moy Calderon
Adan is funny he doesn’t work but yea
-
July 2023 by may v
Really bad costume service, from the manager a African American woman and Adam the employee, the treat me like my business has no value to them, disrespectful and mean, don't buy at this location
-
May 2023 by checho petatan
The manager at this place is really estupid
-
May 2023 by NLB Towing Inc
Customer service is ridiculously rude!!. They leave you on hold for five minutes and then you call back a a rude REGINA person acts like she’s crazy, disrespectful!!! Would NEVER spend another dollar at this location an if you see REGINA please save your save the disrespect an talk to somebody else. Spent alot of money at this place because I have a towing company would never do it again!
-
May 2023 by Steven Collins
O'Reilly's is always good and they always have everything I need and the people are nice
-
April 2023 by LIONMILITIA x MELOMOBB
Robert was very helpful in getting me all the supplies to get my car fixed thanks ? I appreciate it alot highly recommend this spot
-
March 2023 by Marcell Holmes
Always close 10-15 minutes before actual closing Time
-
February 2023 by Mz Bren bren
On Jan 2, 2023 I went to O’Reilly’s to pick up some pre-ordered brake pads. When I arrive one of the customer service cashiers was assisting a male customer (she wore a green uniform). I noticed that she was busy with a customer, I stood 2 cash registers away and waited until she was done or someone could assist me.A young lady (wearing all black with a hoodie on her head) , came from the back of the store, like the stock area of the store she she didn’t look at my direction she began to work with a speaker. She never asked if I needed help and I wasn’t sure if she was the driver or who she was so I didn’t ask her anything either.About five minutes later, a man came in got his product and stood at the middle cash register. She (the lady in the black hoodie) began to ring him up and says that all you need and I looked over at her and said “wow I was here longer than he was” she (the lady wearing the black hoodie) replied “I thought she was with him”)Him= The man is at the cashier with the green smock on was helping out. I never said one word to him. I’m two cashiers away.Honestly, I didn’t understand why she thought that I was with him, but nevertheless, when she found out I wasn’t the proper thing to do in that situation is to take care of me, and Not talk about me in a negative manner loudly in front of other customers.As she was talking loud about starting a new year off wrong, I simply reply again, which I think that aggravated her “you never asked if I was with him or if I needed any assistance” she began to say “I’m going to work for AmazonWhere there are nice customers I don’t have to deal with this” “You starting the year off wrong” she (the lady in a hoodie spoke real loud throughout the store just totally trying to embarrass me)As soon as the cashier with the green smock finished with her customer she told the lady in a gray hoodie. I will take care of her . She a cashier in the green smock apologize to me, for the other cashier in the black hoodies behavior and began to ring me out.She said, I thought she was with the guy too, and I began to say I don’t understand. I wasn’t close to him, and I never said a word to him she She said, I just thought you was with the guy to.I didn’t see it well someone should’ve asked me if I needed help with all this could’ve been avoided She the cashier in a gray smock said he was waiting on a lady and as you were coming in the door, he was saying that which I never heard it, but that’s what she said, and defense All she had to do was ask me if I needed help The lady in a black hoodie, heard me, and began to talk even louder again, the cashier with a green smock had to tell the lady in the black hoodie to please please be quiet.If you look at it, what really happened when I pointed out that she didn’t acknowledge me. She immediately got offended.The cashier with a green smock and I chatted about her hair and her lashes look really cute and we chatted about Truck her mom. She was still looking for a truck to buy for her mom. She knows I sell cars and I frequent that location often I’ve never had this type of issue and I’m very reluctant to go back.We finished up my purchase, and…..As I was exiting the store, the cashier with the green smock asked her the lady in a black hoodie what happened she the lady in a black hoodie began to say “she is rude. She don’t know how to talk to people” I said loud before I exited “could you wait till I get out the door to talk like that about me enough is enough”That was the worst humiliating experience ever that young lady with the black hoodie, needs to take a customer service etiquette class or she doesn’t need to work for O’Reilly in Harvey Illinois on Dixie highway. She’s in a professional environment with people who have a need she should conduct her self professionally.
