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December 2023 by robert coleman
I would not recommend this towing company. My car broke down yesterday and I contacted my roadside assistance to get the vehicle towed. They contacted this company. Two drivers arrived and loaded my vehicle onto the tow truck and when I tried to get in the vehicle one of them told me that it was going to be $25 if I wanted to ride in the vehicle with them. He said something about it was his boss's policy for insurance reasons. I said never mind and I told them that they could just take my car to the salvage yard and I would walk and meet them there. I started walking and he called me back and said we're not going to do you like that but it was not us. It's my boss's policy. I'm not sure if they were lying or not but in the 14 1/2 years that I've had roadside assistance they were the first towing company that ever tried to charge me to be allowed to ride with my vehicle.
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November 2023 by Andrea Corral
They messed my car up more, when I had my accident the damages were to my tire and bumper, no leaks nothing else major. After this company transported my car to the body shop to be fixed, my entire bumper was ripped off, the transmission was leaking. It literally looked like it got rammed from the front when indeed, that damage wasn't on my car when I left the scene of the accident. Not only are they unprofessional and rude but lack basic customer service skills. Whoever answered the phone basically laughed in my face and said there was no way they did further damage to my car, when I have pictures of before and after! My insurance just quoted my estimate at 30k which is ridiculous because I can guarantee the damage I PERSONALLY saw could not have been more than 10-15k. I'm pissed and don't recommend this company not even if you were in dire need. After reading some of these reviews I ask myself how they're still in business, especially after the way I was laughed at and spoken to on the phone.Services: Special vehicle towing
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August 2023 by magic man
Best rates and service I’ve found so far. I’ve had to use this number so many times. If I’ve been stuck in the snow,run out of gas on the interstate, or locked out of my vehicle (thanks for telling me to keep a spare in my wallet). I do a lot of business in the nw Indiana and the south suburbs and these guys are always on point.
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August 2023 by First Klass
This is my 2nd time using Lakeesha's Auto and Towing Inc. The service has been GREAT each time. I made a call today and they were able to come and help right away.Services: Special vehicle towing
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August 2023 by Tina Tatum
These guys are life savers.
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May 2023 by Desiree Mabry
I was referred to this company by insurance. The insurance covers a 16 mile radius. The destinstion was 16.6 miles and i called to asked what was difference i had to pay out of pocket. They quoted me a 75$ pay out. Why i asked. He told me because i asked for a flat bed truck and the hookups that was needed. Because of that,this was the best deal. I cancel the tow and requested another . It was a flat bed with no charge and it included the distance. Now that was the best deal, nothing out of pocket.
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April 2023 by molon labe
Truck with plate 127 671 almost caused multiple accidents on east bound I 80 at almost 90mph.
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March 2023 by patricia craig
These guys were great, they were on time, friendly, had state of the art clean equipment and great positive attitudes. I recommend them to anyone who needs hassle free top of the line service from a friendly company at a fair price,Service: Car towing
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February 2023 by Tracy Gagliano
Very quick response and professional! Only company on google that answered the phone at 10pm. Thanks guys for quick and reasonably priced tow service!Service: Car towing
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January 2023 by Ty Johnson
Poor service and communication by company. Had a scheduled ETA of 7:32-8:02a. The company failed to show up as scheduled nor did they call to say they were running late. My husband called at 8:15a to see when they were coming and was told that they would be here in 30 mins (approximately 8:45a) and still no show/no call. We tried to call again but no answer. It is now 10a and no communication from company so I reached back out to AARP roadside for status. They tried to call company but no answer so I had to cancel this company and get a new company. This was such an inconvenience and once again the company failed to communicate!
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November 2022 by Destiny Merritt
The tow trucks are new and clean. The staff are friendly and professional. They worked with me on the price and cut me deals,This place is awesome......,.....
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October 2022 by John Davis
Allstate motor club directed me to them.My policy states that it covers 100 miles distance.The address given was 93 miles but yet I was told it was a fee of 150 bucks extra for it being out of area.Why try to upcharge if I had a policy stating 100 miles covered.
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October 2022 by m78aar
LaKeesha’s Auto & Towing, Inc. towed my vehicle to an auto repair shop after it broke down unexpectedly during a long cross-state trip. The tow-truck driver (unfortunately I forgot his name) was very friendly and professional. He even gave me a ride to a motel after dropping off my car (because I had to stay in town overnight while waiting for my car to be fixed). He did not need to do that and I was grateful for the additional help.Service: Car towing
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October 2022 by Nathaniel Campbell
After Getting Roadside Assistance Through My Insurance, They Picked My Vehicle Up To Take It To The Auto Repair Shop. We Both Left My House At 7:30 am, I Arrived at the Auto Repair Shop At 8:30 am. After Calling The Tow Truck From My Cell Phone He Declined My Call, After Calling From My Wife’s Phone, He Picked Up First Ring and continued to tell me he was on the way. 2 Hours Later Nearly 10:30 Am After Speaking To the owner of Lakeesha’s Auto And Towing, The Boss Had To Do A Three Way Call With The Tow Truck Driver To Get Him To Answer. At 10:45 Am They Pull Up With My Vehicle , And After A Close Inspection My Front End Of My Truck Looked Like It Smashed Into The Rear End Of The Tow Truck. My Vehicle Had A Nasty Slash/ Gouge To The Bumper And Missing Trim Pieces.Service: Car towing
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October 2022 by southsidehussle
Only company that answered the phone on a Friday evening. Gave me a great price for the service. Showed up in 30 mins. Fast and professional. Highly recommend
