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February 2024 by Clayton Bower
Ok place
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July 2022 by Jerry D.
I purchased an in expensive watch a couple days ago, and noticed it wasn't keeping time. This afternoon I went in to the Walmart in Harvard to exchange it, for one that hopefully did work. The lady at the service counter refused to exchange it without the original box even tho she could have kept the box for the new one.. So I went home dug through two bags of garbage, found the box and returned to the store this evening intending to make other purchases,as well as exchange the watch. Went to the customer service counter at approximately 930 pm. Spoke with the same lady who helped me earlier. She smiled, and said the customer service is closed at 800 pm You'll have to come back again. Wait, The store is open until 1100 pm, but you won't serve your customers after 800 pm if they have an issue? The same lady, obviously capable of walking behind the counter and performing the exchange earlier, instead sends the customer away again, unsatisfied with inoperable merchandise you sold them? After returning to comply with your exchange conditions. Well I tossed the watch in the trash can, said "Have a nice evening" to the smiling ladies and left. An abysmal example of customer service, which cost them not only the purchase of a laptop that I had intended to make, but I will avoid that store like the plague. I looked at my bank statements to determine, that I spent on average approximately $ 1,200.00 dollars a month there. No more! I doubt they care, but I do!
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December 2021 by Judith Schnitzel
The fastest pharmacy and very pleasant people.
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May 2021 by Timothy Knudsen
Was having difficulty getting the 2nd covid shot with walgreens due to their stringent u flexing guidelines for scheduling n my full work schedule working 6 10,s 2 hours from the house. Was able to do a Sunday appointment with walmart in harvard n got it done. Thanks joshua n staff. Most appreciated!!
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February 2020 by Jean Bowgren
Dr. T and pharmacy techs are the best! Very knowledgeable, helpful, pleasant!
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March 2019 by Chantal Oleary
Beyond horrible. If you can get your meds anywhere else DO.
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May 2018 by C. S.
The worst Walmart in Northern Illinois. It's also unsafe with all kinds of scary looking people in the store. Not stocked, dirty, and service is the worst. No way stay away
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August 2017 by Anne M.
Had to give it one star even though they didn't deserve it! Had a party for my daughter recently. Had my daughter order the cake, she said they kept insisting on a much smaller cake then we wanted. What kind of business does that?? Sure enough when we picked it up it was way smaller then we asked for. Wound up having to get another cake from another store and had two. Thanks to Harvard Walmart for screwing that up! Also ordered ahead of time was 36 balloons. They made me purchase the balloons from the store first and bring them to the back of the store. Made up the order for them to have them blown up and asked for black ribbons to be tied to them and ready to be picked up the next day. Well, when we got there we seen the balloons waiting for us. They were behind the counter. Not tied with black ribbon,, but with White? Hmmm. Also they appeared to not have been fully blown up! Some of them were already falling as though they were a week old or so... Then ALSO, they didn't even have the 36 that we already paid for, they only had 34... They told us that 2 of the balloons that we purchased from them were bad! WHAT? REALLY? When we asked if they could fill them up properly and replace the ones that were missing and also replace the ones that were dead just hanging down they refused and finally just decided to refund us 3$? Lazy as hell! How difficult would it have been to properly fill these balloons. Evidently too difficult for Walmart! REALLY, they don't even deserve the one star!!!
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August 2016 by Charles H.
Not all Walmart's are created equal. This Walmart is clean, well stocked, with polite staff. Decided to have a make your own Italian Beef evening and was able to get everything I needed without the drama of most Walmart's. Turned out to be a great night with friends swimming, campfire, and food !
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December 2015 by Haley-Jane H.
I know what to expect coming to this walmart...fresh areas and grocery are never stocked appropriately. Overall store is a mess. Prefer to travel to other McHenry Walmarts. Nice cashiers though!! Can't say the same for the rest of the staff.
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October 2015 by Kim D.
Once again, no registers open and staff/managers walking around doing nothing, the store is always filthy and I only come here when absolutely necessary HORRIBLE place!!!!!!
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September 2015 by MELINDA S.
What a joke of a store. No one in the vision center processes orders! Week goes by that they sat with a insurance replacement because the new manager didn't know how to handle it?? Don't call their customers to let them know either. Store never has selection of items as others in the area. Store is always a mess with an over abundance of clearance. I only go to this store if needed. It needs MAJOR improvement.
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July 2015 by Greg L.
Walmart. I love the story. Proof that capitalism works. God bless America. Having said that. This store is simply a necessary evil for the community. It provides jobs and wares. Service is crap. Checkers are obviously miserable. And in spite of having overnight stockers they are always doing resets during the day as well clogging the isles with pallets. Ridiculous. Never enough checkout lanes open. And God forbid you ask someone about something that's not in "their" department. The blind leading the blind. Stay away unless you can't help it. Head to the one in Woodstock instead. Well worth the drive.
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May 2015 by Kate H.
Useless- or worse. We couldn't even find a snow shovel in the winter. I'm looking forward to the day when this sleazy chain goes the way of Kmart, Sears, Penny's, A&P. It will and what will all the small towns do then? Hopefully small businesses will find a way to return. Too bad this store built over a beautiful oak grove...
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September 2014 by Erin D.
For the love of God don't get a Prescription filled here. They can't find it to save your soul.
