AutoZone S. Commercial in Harrisburg, IL, is recognized as one of the leading retailers of auto parts in the nation, offering both new and remanufactured hard parts, maintenance items, and car accessories. The store boasts a knowledgeable and helpful staff who are well-stocked with a variety of auto parts and accessories, and they can order items not available on-site. Customers have praised team members for their professionalism and dedication, highlighting the outstanding service provided by employees like Bryer, Josh, and Logan. These employees are noted for their willingness to go the extra mile to assist customers, ensuring a positive experience. However, there are concerns about the management, particularly regarding the attitude of the manager, Mr. Belt, who has been described as negative about diagnostic tools. Despite this, the overall customer service and team coordination at this AutoZone branch are highly regarded. One customer even appreciated the efforts of an employee, James, who went out of his way to deliver a needed part during an unexpected truck breakdown. Overall, AutoZone in Harrisburg is committed to providing excellent service and support to its customers.
