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November 2023 by Nicole White
I had a great experience. It was early in the morning and Deshawn was so nice, friendly, and helpful. I’m short and he scraped the frost off the truck window for me. Above and beyond in customer service.
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October 2023 by Chris Von
I had rented a trailer from Carol stream storage and they were not able to get the trailer on the hitch. They were blaming my hitch and telling me to purchase another. They did not have any hitches. I went to Hanover Park and the owner was very helpful verifying that I had the right hitch and transferring my reservation to a competent U-Haul dealer. All for something he did not even receive any payment for because it was not at his dealership. On a one-day one-way cross-country move and I would not have been able to take care of everything without his help.
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October 2023 by Jerzy Pietrowski
I love to get equipment from this place. Great, nice and knowledgeable people. Perfect service!
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October 2023 by Joseph Toth
Good people and good reliable service when renting a van or a truck.
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September 2023 by Colleen Prince
We've used trucks from this location several times & have always been pleased with the trucks & their services.
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August 2023 by Lisa Woods
The staff were friendly and accommodating-offered us an appliance dolly for no charge. However, trying to get in touch with the location through the customer service line was very difficult as we had misplaced some personal keys. We had to go to the location to discuss the matter as we couldn't reach them via phone.
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August 2023 by Julian Garcia
There excuse for bad customer service, is company policy. That’s all they have to attest.
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July 2023 by Dilip Nandi
Excellent vehicles and staff is courteous and polite.
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June 2023 by John DeLay
My only complaint is that the driver's side door didn't close all the way and made a ton of wind noise. I don't think it would close to the second lock-point on the latch (only the first). It's not a huge deal, but it was very loud while driving. I'll still be glad to remain a loyal customer.Other than that, everything was clean and sparkly. We had a very good trip. Thank you for letting us rent your truck! It saved the day. LOVE the low deck!
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June 2023 by Brian
I have used other locations over the years and this location blows the previous locations away!!! Christine the mgr. is FANTASTIC!!!!I WOULD RECOMMEND THIS LOCATION TO ANYONE BECAUSE OF CHRISTINE!!!
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June 2023 by Kevin Rojek
The girl I worked with after the bad experience I had with another location was very nice and helpful.
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June 2023 by Sven Reinhart
Catherine are Angie are absolute saints here. Amazing service and upkeep!
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March 2023 by Eric Godfrey
Not good at all. Store was left open with no one in it and we were stuck waiting for about 20 minutes before an associate finally showed up.
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September 2022 by Faraz Khan
Been renting from this location for quite a while now and the customer service I receive from Catherine the manager has been superb every time. Her positive attitude is the reason i do business with Uhaul. Keep it up!!
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September 2022 by Lynette Forrest
I always go to this location to rent. Catherine is great, she is always helping me. Great customer service
