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November 2023 by Kimberly Simmons
The team here has been great for all of my service needs. They are timely, reasonably priced and have done a great job keeping me up to date. I appreciate the convenience of their online scheduling and text updates of my appointments.
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November 2023 by Steven Ricci
Everyone at this location is extremely customer focused and friendly. The installation was quicker than expected and the team did an outstanding job. I highly recommend this Suburban location.
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October 2023 by Judith Wolinski
They are all friendly and professional. I was notified what needed to be done on my car and discussed price. Work was done on a timely manner and car was done as promised. I would recommend suburban to anyone. Great place!
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October 2023 by Vivek
Honest, helping and hardworking people. I had a flat tire and I towed the car to their location. They were prompt to handle and thoroughly inspected and found that it was not a flat tire but a loose TPMS sensor issue. Other places could have cheated and replaced the tire.
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October 2023 by Laura Pulio
I trust these guys. Who can you honestly say that about these days? Honest service and an overall helpful experience. For what it’s worth, Matt and Ozzy are helpful, gracious kind humans. Thanks guys!
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October 2023 by Brian Clary
They do an amazing job. Always happy with the work they do on my cars. The last tires they recommended for our cars were game changers for all-season, particularly winter, driving.One of the biggest stand outs is their customer service. My 16 year-old son dropped our car this last time and even he was amazed at how much they knew about our cars and us. We highly recommend them.
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September 2023 by Adri Brewer
Been coming here for many years for my vehicles. Always quick and do an awesome job! Friendly staff and always willing to accommodate.
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September 2023 by Kelli Visvadra
Had a great experience with Ozzie at Suburban Tire when I had a flat on my raised 2011 Toyota Tacoma. I called in a Friday at 2pm asking him if he had my size tire on hand (35") and although he said they didn't have one at their location he would get one there as soon as Saturday. In the meantime I'm arranging for a tow. Once I knew the time frame in which my truck would be towed I called Ozzie and, to my surprise, he said my tire just arrived and if I could get the truck to him by 5ish he could get it taken care of.Now the tow truck driver arrived and it's 4:15 on a Friday and I'm thinking we won't make it. For some reason traffic was smooth sailing and we arrived at 5. Ozzie wasn't sure his guy could get my tire on as his worker had worked all day without even a lunch. I waited and he came back saying he could do it.From start to finish my bad situation turned out to be a great experience due in part to Ozzie and I would highly recommend Suburban Tire for anyone needing service on their car/truck or new tires!5 stars!
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September 2023 by Sean Li
Great service! Found a nail on my tire brought to store in Hanover Park, after they checked nail didn’t go through tire, came tell me the truth with no charge, very legit honest business ???
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August 2023 by Shekinah Carrera
Great place and great service! They matched a deal I found on four new Good Year run flat tires and were efficient and courteous when I went in for installation! I ended up getting a screw in one of them not long afterwards and they fixed it at no charge to me same day I walked in. This is the 2nd time I’ve gone to Surburban Tires and both experiences have been excellent!
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July 2023 by Marlin Schilling
Been with Suburban Tire for around 30 years. Had air leak in one tire and they checked it out and repaired and no charge. Very courteous, helpful and prompt service from the mgrs.
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July 2023 by Jean Shelton
Always feel comfortable taking my car to Suburban Tire. Matt and Ozzie are the best and always welcoming, and genuine. Love the new summer Hawaiian shirts!
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June 2023 by Monica Bates (Nica)
Great service from start to finish. Ozzy was very helpful and answered all my questions. I'm the end he helped we get a good all weather tire for a reasonable price. I will definitely use them again and highly recommend the Hanover Park location.
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June 2023 by Anthony Sou
very professional and always take good care of their customers. We have been going to this since they first opened. The owner and all the employees are so friendly and polite toward us. I would recommend all my friends and family to go and support them.
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June 2023 by Katie F.
This place is amazing. Easy to schedule online and once you arrive everyone there is so helpful. I only go there for my oil changes now and they have also replaced my brakes and worked on a couple of other issues. One of the manufacturers pieces broke but was under warranty so it was fixed at no cost to me. The staff, especially Ozzy and I want to say Mike or Matt, go out of their way to make sure that your needs are met and problems are fixed. While car stuff can get pricey, because that's how cars are, I never feel like I am being taken advantage of. Would highly recommend for any work you need done! If they cannot fix it there I would bet they could point you in the direction of someone that could.
