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February 2024 by Blake Morgan
Most of the night time crew are very nice but one in particular seems pretty racist towards white people not too friendly
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January 2024 by Thomas R
NEW STORE FINALLY!!! Looks great and modern. However management needs to go! Never seen such a rude manager continue to have his job. No names....he knows who he is.
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January 2024 by America
Please provide contact number. Your phone number is not working. Thanks
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November 2023 by Bonnie Levin
It's now open and an awesome store but the GM named Will is the reason we will not return. We have waited for this store to reopen after the remodel, but Will is extremely rude and the inappropriate comments he makes to the employees is shameful. I am surprised that someone has not filed a complaint with Corporate because his condescending language borders on a lawsuit! Cheryl waited on us, and she was awesome, friendly and really made you feel important as a customer. Her knowledge of the products and handling checking out quickly and easy is fantastic. This one is a keeper, but Will should be FIRED! IMMEDIATELY! My husband is a lawyer and in shock over his treatment of these employees, not good for the store's grand opening for sure!
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November 2023 by Lee Jones
Nice employees and very clean
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November 2023 by Rita N.
Went in this morning, this was the first time since it was reopened. Was not pleased at all. Granted they were somewhat busy but I was being helped and turned around to see what pump I was on and the cashier stared to help the next person not even saying sorry. Had to wait for the lady cashier and told her $40 on 3. I went to car to pump and pumps not working figured she was doing but after 5 mins I had to go back in. I was there from 610am till 635am. Cashier programed wrong pump someone else pumped my paid for gas. No Will the station Mgr came out after I raised my voice stating I wanted money back. Cashier tried to say I pumped $33.92 on 2. Was never on 2. Will finally says he's already got me on 3. I won't go back. To slow and no one said hi or bye or can I help you. I wont recommend either. Was much better before.#TRUENORTH @TRUENORTH
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November 2023 by Bonnie L.
The gas station is OPEN and it is awesome but I will not return because of the GM named Will. He is so rude to his employees, customers and should be fired due to the comments he makes to them. This is so inappropriate and degrading to the employees. I can't for the life of me, how he is a GM for Shell. What were they thinking! The lady that helped us Cheryl was as friendly as could be and her customer service skills were excellent. I am a HR Director and I would hire this women in a minute!!!
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May 2023 by Todd YoutubeGod
4-2-23 UNDER CONCTRUCTION/UNUSABLE
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October 2022 by Bat Man
Wow! I literally go into this gas station only person in the whole gas station besides the checkout teller and this guy wants to stand by the coffee machine and a lady sitting in the back room looking at the computer screen didn't even make a flinch move a muscle when I walked in there and not check me out, I waited and waited so I left my monster sitting on the counter and walked out to the gas pump and used my debit card to get gasoline. People have to get to work. We don't have time to wait for these guys to get coffee and watch movies on computers on company time. What a ridiculous morning and caused me to be late for work
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October 2021 by Elsa Bueno
Have never had a problem here. But then again never go inside. Once you have to deal with the unprofessional person behind the counter, you'll realize zero to no customer service. You have just lost a regular customer!
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June 2021 by Kat H.
Let me start by saying been going here a very long time always loved it and the employees but that has changed still love few of the ladies here but the fat old bald guy with glasses is rude and very very unprofessional. Disrespecting customers he shouldn't be working here. Also the purple hair female she's disrespectful and talks at ppl they usually work together finally the manager is rude and in denial with how some employees treat the customers. Said he would talk to him but didn't really do any good if he even really did. Sad to say but after all my years of loyalty been going else where since then or when it's the awesome female employees working. Hope this helps. If your the fat man reading this you should be ashamed of yourself .
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March 2021 by James
I understand that it’s under new management but the guy with glasses and American flag neck gaiter that doesn’t use as a face mask but instead a fashion accessory is one of your worst employees. Rubbing his nose and then putting his hand on the items I’m purchasing. Better off going to the Marathon down the street.
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March 2021 by Al
This car wash just scratched my car badly because thd exit door did not open. The manager said go to another car wash and it will come off. No sir, It won't. It's scratched. All over. I attempted to have a civil conversation but to be dismissed that way is disappointing. I go to shell all the time.
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March 2021 by Alma Cazares
Today I visited this place, to begin with the two people who were working there did not have face masks, one of them named Alicia, later the second male wiped his nose and did not wash his hands after that and he still got upset with me because he was required it.
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March 2021 by Jimmy
Busy place! Very friendly staff and Carwash has yet to be closed or not working when I’ve gone. Minus a star for its a difficult intersection to get in and out of .
