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“Absolutely great customer service provided by Mauricio! He was VERY helpful and went out of his way to give me the best deal and service! Definitely would recommend him to all my friends.”
“If you looking for storage came see Jacqueline, she is amazing she always assists me and never fails me.
I appreciate your customer service.
Thank you!”
“Amazed by the exceptional customer service by DJ. I was so impressed in the patience and commitment he gave to me trying to solve my problem. Thank you DJ. Keep up that good work!”
“Completely outstanding experience! Fast check out. Trailer was attached professionally and promptly. Return was even better. Dropped the trailer, went inside and in less than a minute my receipt was in my email inbox! I rented on a Saturday morning and was expecting a much longer hassle filled experience. I couldn’t have been more wrong! Your customer service was off the charts! Way to go Carol Stream U-Haul!”
“As a RE/MAX Broker I have recommended them to many clients. I have also used them personally! Their staff was excellent. My move went smoothly, and they were very accurate on their estimate.”
“I have my own business and I have tried many local truck rental /storage locations and never too happy with one until I tried U-Haul Moving & Storage of Carol Stream. Trucks are always clean and in great working condition. The storage units are always clean with easy to use over head doors. But a big reason I have continued to use U-Haul Moving & Storage of Carol Stream for years was because of Catherine the mgr. When I heard she left U-Haul Moving & Storage of Carol Stream I thought I might have to find a new provider. I met the new Mgr DeShawn and I could hardly believe that he surpassed the great service I have received for years from Catherine. In today's world this level of knowledge of the job, friendliness, and a true desire to help is almost non existent! I highly recommend Mgr. Deshawn and U-Haul Moving & Storage of Carol Stream!!”
“From price to professionalism I was very, very happy with Corrigan, who handled our move from Glenview, Illinois, to Phoenix, Az. Brian, the rep who quoted the move, was professional and a really nice guy. And, his quote came in $6k less than our first quote. Lindsey, who was the coordinator, was fantastic! She was proactive, responsive, professional, and upbeat. She even took my calls and checked-in when she was suffering from the flu! Mark, the driver/supervisor, was wonderful; calm, calm, calm during all that was going on; and, he was a really nice guy. This helped so much. We were all tired at the end, and this is a small minus, as the final walk-through was not as good as it should have been; 2 pieces of art were left behind. But, Lindsey handled it immediately with no argument. There was some breakage (only one thing was poorly packed out of 1000s of items) and we'll see how that works out. On the quote, while described as "binding," I was waiting for the "yeah, but..." This never happened; I paid what they quoted. Overall, I've moved before and found the movers less than great. These guys were great. Let's face it, moving SUCKS! But, the Corrigan team, from beginning to the end of the process at drop off, were wonderful to work with. Really really nice guys, the crew and all.”
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“Shay and Adrian did a fantastic job! They delivered on time and very efficiently! I was impressed with their professional behavior as well as their interaction with my team. I couldn't have been more pleased!”