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April 2024 by Sandra O.
I contacted Firestone because the battery terminal was loose and my car wasn't starting properly. I had to manually shift it in to place twice the same day. The store manager who I had spoken to on the phone before I drove over came right out to help. Rather than unnecessarily selling me a new part and labor, he took his time and made a series of adjustments that resolved the problem free of charge. Wow! I was provided with courteous, quality care and would recommend this establishment to anyone.
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February 2024 by Miguel Jaramillo
Called in last minute and they gave me an appointment an hour later and it was quick !
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December 2023 by Brett Johnson
I called n explained I needed 2 new tires in front n an alignment cause the inside of my tires wore unevenly. The tires where only 3 yrs old n under warranty. Nick told they wouldn't honor the warranty because I hadn't had an alignment in 3 yrs n it's my fault the tires wore out. 2-3 yrs is how often an alignment is needed. Iv been a life long customer n this is like the 3rd issue iv had with Firestone recently. Just left Belle tire n very happy. + they said my alignment was barely off
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December 2023 by Megan Curtis
Carlos at this Firestone location is AMAZING - I felt he was very honest with me in what my repair needs were and his facility was well prepared to address my needs in a very short notice. If you are looking for somewhere for service where you will feel valued, this location is the place to go!
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November 2023 by Sab
Nick and the other employees took care of my grandpa's car. Really made sure everything was safe and put on new tires. I would recommend servicing your car here.
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November 2023 by Richard Mikkelsen
Staff is great and friendly. Nick was a pleasure to deal with. Helped me in a bind and got me back on the road. Best Firestone in the area!
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October 2023 by Jake Scodro
My license plate was rusted to my frame these two gentlemen removed and installed my new lincese plate within 15 minutes. Friendly, all star service. Would reccomend
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September 2023 by Nagesh B
The worst break job was ever done on my car and paid around $800. Firestone is close to home, but feels like not to take a chance and pay high price for poor quality service.Service: Brake service & repair
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September 2023 by Jessica K
They are absolutely horrible at their jobs, I took my car in for an oil change. As I went on with my days of driving my car, turned out that they completely damaged the inside of my car. the oil was spilling over my engine and everywhere els, it damage alot. When I brought it back showing them what they did it “it wasn’t their fault” then they proceeded to lie and say it was my valve gasket head and it wasn’t them and my compressor All the sudden stopped working. My car caught on fire as I drove to the nearest mechanic shop, because they wanted two thousand dollars worth of what they caused. Now I have another mechanic looking at it saying that they did damage my car, And that they did lie to me, about the valve and the gasket head. By me driving a long period of time with the oil all over caused damage and yet I still have to pay 1000$ worth of damage. I’ve never been so disgusted by a business in people. If anything, they owe me two grand for what they caused me to go through.
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September 2023 by F Becker
Wait for diagnosis took 4 hrs, prices were high but got discount. Couldn't get car in same day and fixed even though it was in early so plan ahead if you need car back asap, it's not always possible here.
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August 2023 by Livier Arias
I am giving 5 stars to this business thanks to Carlos. I had a great experience. The service was quick, and you were transparent. I have no doubt that I will come back again, and ask for you to fix my car. I would highly recommend this business to others as long your are there. Thank you Carlos you are such a hard worker, you're the best.
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August 2023 by Ms Rahm
Updating review: Area Manager called me and sorted out the issue I had. Increasing rating from 1 to 3.Issue: This store wasted my whole day and didn’t do any work on my car. When I called for status they still didn’t know when the service will be done and car can be picked up. Because they didn’t provide me with the pickup time, I couldn’t plan my day and don’t know if I can even plan my day the next. I ended up not getting my car serviced. I suggest “If you don’t get an estimated time for pickup after a service drop-off, then don’t get in your car for service.”I am giving 2 star for lack of communication. Something I will do now onwards. I will get 15 min oil change at valvoline with Groupon and free tire rotation and balancing at Walmart while I shop (due to lifetime service). Saving my time and money.
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August 2023 by T. J.
Hours were wrong. Only open until 6pm weekdays.
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July 2023 by T Al
Took my 2009 Van in for an estimate as it was leaking engine coolant bad. They told me that I had a cracked engine block and it would be 4 - $5000 to order a new engine and repair it. I brought it home and had a towed to my mechanic and he fixed it for $214. A cracked metal pipe! Can you imagine if it was an older person or someone who just didn't know better? Run don't walk, as far away from this establishment as you can. They did refund my $30 they charged me to look at it but I would never use their services again.
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July 2023 by Rita Carlo
Had leak in tire and went there to have it checked. Very friendly and helpful. Didn't try to take advantage of me. Will be back.
