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“Leaving a review for Tanya, the associate at this bank, is an absolute pleasure. Amidst unexpected challenges, Tanya's unwavering support and expertise have been invaluable. Her dedication to ensuring my financial well-being during my last two visits has left me feeling empowered and in control. I highly recommend this branch to anyone seeking exceptional service, as Tanya's talent and genuine care shine through in every interaction. I don't normally hype up banks but I really can't express the gratitude with this one!!”
9AM - 4PM
2004 Troy Rd, Edwardsville
Banks
“Ashley and I spoke about getting some pesky (and pervasive) overdraft fees removed from my girlfriends account.After a long constructive convo, she called her manager then called back. She heard my plight, and waved the whole fee. While I was in the right 100%, she definitely did us a solid.While I wouldn’t open my own account at Busey, they are quite open to removing these out of date charges. One $35 overdraft charge cancels interest gains on most deposit accounts over the year.”
“I was preparing to take a trip and stopped at FCB to notify the bank. MaryJo did all the work (debit card and cash) and had me on my way quickly. Great staff and bank.”
“I've held my mortgage with Bank of Hillsboro for 10+ years. The customer service and proactive communication is more than I've ever received from any other bank. Highly recommend you check them out in Edwardsville.”
“I want to take a few minutes to recognize Ms Jasper Woods,branch manager. I was stuck in town due to my Tractor trailer service requirements and needed to pay my rent to my landlord's business account,mind you we live in Atlanta, Ga.This branch does not carry cash and it would've required for me to withdraw from account in a check form and deposit to my landlord's business account. Since I was stuck here for a few days every dollar count. She waived the cashier's checks for me and completed my transaction without any issues. PNC BANK,you have an absolutely awesome, professional, kind and helpful manager at that branch. She went over and beyond the call of duty for a PNC customer from another region, please make sure you recognize this young lady. Thank you and may God bless you and your family Ms Jasper,you rock....”
“I was having issues with my bank and I had to cash my check for school and Region’s in Glen Carbon was amazing!! Especially Tracy!! She was so polite and professional! I had class soon and she made sure that she got me taken care of and out the door just in time for me to make it to class!! If you have no bank account they will help you the best they can! I would definitely recommend this bank and Tracy!! Thank you so much!! Greatly appreciate it!!”
“SCU in Highland IL makes you feel like family and that your happiness is important! They take of your account as if it were their own! Love this branch of SCU!!”
“Always a great experience at this branch! Professional knowledgeable staff. I have been a member for a year now and I would recommend checking out what 1st Mid has to offer.”
“I'd give more stars if I could but everybody here's been super helpful, both financially and socially. I have never been given a fairer treatment at a bank with the banker telling me step-by-step what I am getting into. I hope to deal with these people again. A+”
8:30AM - 4PM
2120 S State Rte 157, Glen Carbon
Banks
“This was such a wonderful experience for my 2 year old granddaughter! Everyone was dressed festively & so warm & friendly! We had a tough time trying to keep her fingers out of her mouth (excited & nervous, first time with Santa) but the photographer & Santa were so patient & sweet with her, we finally got a smile!! ♥️. Hot chocolate with all the goodies & a toy for the children. I might just need a savings account for her at this bank, & use the photographer, too (I’ll post her name when I find it). Thanks First Community Credit Union!”
“Although I miss my childhood Bank of Edwardsville, I have had several good contacts with Ryan in customer service. I think they went thru some turbulence during the takeover, but I think they got it squared away. Put it this way ... WAY better than Bank of America. It still has a "small bank" feel and it is easy to talk to a real person.”
9AM - 5PM
3601 IL-159, Glen Carbon
Banks
“My husband and I recently moved to the area and needed to open accounts. We chose US Bank because of its reputation with friends and family. We had an excellent experience with Colton. He asked appropriate questions about our needs and helped us open the right accounts for us as well as teaching us how to use the online system. Thank you, Colton, for sharing your expertise with us!”
“My favorite credit Union since 2018.From IL to NC, seamless local and remote banking Fr me and my family.Quality customer and callback services that quickly answer questions and provide helpful solutions.”
9AM - 5PM
115 Elm St, Staunton
Banks
“Just went to the Troy location to start our business account. Jessica helped us and made the process easy and enjoyable. She helped make some changes that would benefit us in the long run which we didn't know could. I am very thankful to have such a wonderful banker here in Troy!”
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“Love this bank and the people that work there! Everyone always has a smile on their face and a positive attitude! I’ve used Kim Meyer multiple times for loans and she is amazing to work with and on the ball!”