-
February 2024 by Brian Johnson
The service is usually good, the ENTRY LEVEL employees are nice. So why am I only giving the store 2 stars you ask? Well 20 minutes ago I asked the clerk where Q tips were. He was nice, he asked his manager because he didn't know exactly where they were and the manager was mean to him for asking a question. It's better to ask and learn then guess wrong. I hate to be a Karen but the clerk just asked his manager a simple question. Treat your employees better.
-
January 2024 by S B.
Been using this Walgreens for nearly 20 years. Overall impression is same as other Walgreens I've used. Slow. Can be very slow in checking out. Many times there is a line of 5 or 6 people, some of whom have cart full of stuff and a million coupons. The wait can be frustrating. But this is common to most Walgreens stores, so... The pharmacy is pretty good, and service there is relatively quick depending on time of day. Drive up is better. But even there, long waits can happen. Parking is very good and store is generally clean and orderly.
-
January 2024 by Samantha Curtis
Walgreens is always quick and easy to run in and get items you need
-
January 2024 by Michael Francisco
Amazing as always
-
November 2023 by Chris White
Friendly staff
-
October 2023 by Catch Machine
Don’t go to their pharmacy! The staff their is rude, and i received a message that my sons antibiotics where ready for pick up, so I loaded up my son who was feeling super sick, went all the way their and they said it hadn’t been processed yet!!! They why tell me it’s ready for pick up??? They told us it would be ready in 20 mins. It’s now 3 hours later and still not ready!
-
July 2023 by Sandi Anderson
I wouldn't even give one star today as I was politely informed by the store Manager Laura I am "more than welcome to go someplace else to get my prescriptions". After ordering RX there you have to go someplace else to pick up? She didn't even answer any of my questions about her store's Pharmacy medication mistakes. Being given the run around. She didn't care that this is even happening in her store? The responses where "I don't know & your not the only customer bs. Would have liked my questions answered by someone who knows like a pharmacist maybe??? She was still speaking over my word's and unfortunately I could not warn her about the crushing migraine moving into my head while she was being unhelpful. There is no more customer service, No care, No concern for they're customers definitely, No Compassion! Especially for the people you claim to help
-
December 2022 by Tayler Jensen
Probably the most unkind pharmacy staff I’ve ever had to deal with at a Walgreens. They refuse to fill orders sent in by a psychiatrist and when they do I’m told “I’ll fill it, but I’m in no rush” withholding mental health medication can lead to hospitalization or suicide. Do better.
-
December 2022 by Cheri Davis
Worst Walgreens in Lake County. They NEVER answer the phone and rudeness is #1.
-
September 2022 by Curtis P.
The pharmacy manager Perry treated me as if I were an uneducated idiot. I went to the store to pick up my prescription for my condition that I obtained in the military and the technician explained to me my doctor needs to redo the prescription due to a new FDA regulation. Unfortunately my doctor is retiring. His office is closed but he is still taking phone calls I found out later. I ask multiple times what can I do, hoping they would at least offer a phone call to my provider. This was never offered nor did it happen.The Pharmacy Mgr. Perry immediately aggressively ran over to protect his technician with the statement, "we are frustrated, what do you want us to do". I responded, "I am a patient, what do you want me to do". Perry did not ask if I was ok. Perry the pharmacy manager did not offer to help. Perry immediately aggressively attacked my character. I have been going this pharmacy for 1 year now and this was a shocker. Perry even got another patient picking up his order involved. HIPPA VIOLATION!!!We argued back and forth exchanging insults for 5 min until I stated I am done. I asked for my other prescription and this man refused to give me my needed prescription and told me to leave 3 times because of his ego and discriminatory mindset.The man refused to give me my prescription....WTH!Long story short after all of this plus a bunch of missing details I received my prescription and started walking out of the door. As I am walking out Perry the pharmacy manager adds to the humiliation and gets one of the staff and himself to laugh at me as I am walking out. I immediately come back to the counter and acknowledge the humiliation. I needed to go back to work. Way to go Walgreens. This is how patients with extreme trauma should be treated. I salute you for your lack of empathy and understanding.
-
August 2022 by Lesly Estrada
Karina or whatever her name is was extremely rude and disrespectful. She laughed at my mom for not being able to speak proper English.
-
June 2022 by Patricia Hicks
I have never seen so many rude people in one store. I’m going to go out of my way to go elsewhere because I don’t want to be treated like I am less than human. I think they need to have a customer service class so they’re not mean and treat you poorly. I’m 67 years old and I shouldn’t have that problem. Even when I talk to a manager she’s not nice either. Especially the one at the checkout.. Maybe in the future I may go back but I sincerely doubt it. If I could do zero stars, that’s exactly what they deserve.
-
May 2022 by Cez
Went in to drop off a package at their Fedex drop off desk by the photo center. I presented my QR code and the lady on staff looked at me confused and lost. She said they don’t need a QR code and proceeded on scanning the old label on the box. Ofcourse , 2 day later the package arrived at my house lol. They really need to train their employee on the handheld devices. Worst part , I think she was a manager.
-
April 2022 by Conor B.
So because the cashier can't even remember if I gave him a 10 or a 20 I have to waste my time here for their incompetence? Never shopping here ever again
-
March 2022 by Rick V.
Best Walgreens in the area! Store is always clean and the staff is very helpful. Store also sells some groceries, beer, wine, and some liquor.
