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10AM - 8PM
6170 W Grand Ave Suite 569, Gurnee
Shoe Stores
“I would like to give a special thanks to Coach K, Bri and Adam. They were extremely helpful and tentative to my needs and we were able to get me what I needed quickly. Thank you all very much!”
“Just left the store today the sales girl Niyget, was as nice and smart about the products as a person could be all smiles and respectful as can be the displays are perfect you walk on through then you tell her the size and they give a military discount so that's perfect”
“Been a customer of this store for probably over 10 years now.. and have never had a negative experience. The staff are all very friendly, patient and helpful. Selection of shoes can be hit or miss, but that's how outlet store shopping is.”
“Great selection. Everything you could possibly need for your baby. Taking one star off because prices are usually higher than other stores but they almost always have a twenty percent off coupon.”
“Shopping here at Christmas time and the associate working was super friendly and helpful. Took her time answering questions and suggesting products. She even had an abandoned shopping cart in the store that she offered us to carry ALL of our bags out with. Great experience!”
“I've been to this location 4 times now and an employee has offered to help me each time. Inventory has been great, many options and my size has been in stock.”
“I found a great pair of shoes at this place. But when the giy went to the back to grab the other shoe they did not have it. An hour before someone switched up the sizes and sold them. But the people at the counter were very nice about it.”
“I have had a great experience at the Gurnee, IL location! Very clean, organized and very helpful staff with appropriate questions and stellar suggestions.
I’ve been an ER Nurse Practitioner for 24 year, worked 5 years prior to that as an RN. I have been a Locums worker (agency) and traveled throughout the state of Illinois. Trust me when I give this store a high rating. I do this without hesitation.
My only disappointment was they do not carry a better quality shoe. Not a supportive (Dansko or similar) to be found.
I can go elsewhere for shoes but this will be my único store!!—> Cynthia”
“Hanna was wonderful helping me find exactly what I was looking for ! She was extremely kind and patient as I asked her to help me find a few things online that weren’t in my size at the store and find a belt in my size. Will definitely be going again soon!”
“My daughter's school is participating in an End of the Year ABC Countdown and she told me at 7:30pm that the next school day was "Illinois Day." She didn't have anything Illinois related so I hopped in the car and went straight to Lids U. The store was closed so I tried Chicago Locker Room; they did not have Illinois specific apparel. I asked the young man working if he had any other suggestions on where to go but he said that Lids U would be the only place he knew of. I explained my situation just in a sharing way, never expecting him to close his store and allow me access to Lids U for shopping, but that is exactly what he did. He went out of his way, in the last 15 minutes of his work night to let me shop at Lids U so my daughter could participate in Spirit Day. I'll absolutely be back for my sportswear needs!”
“The store manager “brittany ” is absolutely incredible. When I came in for heel pads specially for heels- she knew exactly what i meant and needed. Anytime I’ve stopped in she has always welcomed me in a professional manner. I would recommend this store especially if brittany is working because she never fails me. Thank you brittany.”
“I had a great experience shopping here! I wanted to say thank you to Drea, a sales associate here at this store. She was very kind and thoughtful. I appreciate her for letting me know about a coupon I didn’t know I had on my account. She also took the time to explain how much I saved off of each shoe I bought.”
“On 11/14/23 in for fun and to check out things! Staff was really friendly, especially Iliana. She was really sweet and helpful with letting us know with sales, and offered us boxes for the jibbits. She also gave us a little cardboard holder for the jibbits. She truly embodies customer service, and was very friendly and just a fun person to talk to about not croc related!”
“I went for more than a few minutes, and I had such an amazing time, I wish I got the name of the guy there, so I can give him the credit he needs, he was so helpful and gave me the info I needed. Unfortunate you didn't have my size, but still had an amazing time. Will definitely return one day”
“Jordan 4’s are uncomfortable. But once you wear them they feel great. You can take out the insults if needed. But overall the store was great shoes. New and old! They have a lot of air max’s and different types of Jordan’s and Air Forces. And great service. And they let you try them on.”
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“Nicole was super helpful when my son and I went to get shoes today. She was kind, accommodating, and I would definitely recommend getting shoes here. Thank you so much! My son got a great pair of Vans, and a good sale price too.”