Paint Stores in Gurnee, IL

“I didn't buy anything, but I did learn that they have great customer service. Here's what happened. I was next door waiting for the Thai restaurant to open. I was on my way back from the Chicago Western Suburbs, driving back to Milwaukee after visiting my dying father in a hospital. I had to take a call from a close out of town out of the country relative and it was too cold standing outside to talk to I ducked into the nearest store, this one. There was no one else in the store, and the sales guy came up to see if I needed help but then overheard enough that he politely and discreetly turned around and surreptitiously went about his business. When I finished the phone call he recognized I didn't actually want any paint and left me be even though I didn't leave. I can't explain why but I was staring at some cans of paint, and later it registered on me that they have a pretty good stock, and of course Benjamin Moore is a high quality paint. I think one of the foundations of good customer service is reading customers and figuring out what we need. I'll tell you when I do need paint, I'm coming back here even though it's 45 minutes from where I live. It's next to an excellent Thai restaurant. One more plus, the owner supports the Northwestern Wildcats.”

“I went to the Sherwin Williams store in Gurnee today and was helped by the most amazing young man. I wish I asked for his name but I believe he was a manager. He was polite, professional and knowledgeable and was just a great representation of the store. I will, without hesitation, go back to this store for my painting needs.”

“I went to the Sherwin Williams store in Gurnee today and was helped by the most amazing young man. I wish I asked for his name but I believe he was a manager. He was polite, professional and knowledgeable and was just a great representation of the store. I will, without hesitation, go back to this store for my painting needs.”