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June 2024 by Ahmad Alremawe
Bad customer service. The sellers return policy sucks. I bought the watch about 10 days ago. I found it in different store for $140 less then what I bought it here. I wanted to return it and they told me the policy is replace not return. This the last time I will shop with this store
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December 2022 by Derrick White
Customer service was good prices were reasonable nice selection of items.
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September 2021 by vella
absolutely amazing experience at this location. the store manager Asad greeted us and was just so helpful. he offered to pull out any watch we wanted and explained everything. his knowledge on the watches, materials, jewels, etc. was just incredible! any watch you pointed at he knew everything about it. the watches have a warranty and can be easily fitted <3 we talked about his background and i ended up buying such a beautiful watch. he was sooooo nice!! not pushy at all. just the most amazing service i could have possibly asked for! so lucky we got to experience this customer support. if you come here ask for him. thank you so much Asad! we will be back!!
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June 2021 by largo DiDON
great service, great manager and workers and always good deals when i go there
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May 2021 by Bilal Ahmed
Keny helped us while we were there. Wonderful experience and even bought a Hugo Boss watch at the end.
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October 2020 by elara
absolutely amazing experience at this location. the store manager Asad greeted us and was just so helpful. he offered to pull out any watch we wanted and explained everything. his knowledge on the watches, materials, jewels, etc. was just incredible! any watch you pointed at he knew everything about it. the watches have a warranty and can be easily fitted <3 we talked about his background and i ended up buying such a beautiful watch. he was sooooo nice!! not pushy at all. just the most amazing service i could have possibly asked for! so lucky we got to experience this customer support. if you come here ask for him. thank you so much Asad! we will be back!!
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August 2020 by Cris M.
Walked in and saleswoman immediately started being pushy. I understand they have to make sales but not giving the customer space is a good way to turn them away. And they also made me get a temp check even though I was wearing a mask just so I could take look in their store. 4 months into this pandemic and not one place required me to do this, let alone a watch store. Not spending a dime in their overpriced watches anyways.
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August 2020 by Steel Di baddest
great service, great manager and workers and always good deals when i go there
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June 2020 by David Dickerson
Over priced
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December 2019 by Russell B.
The Movado Outlet store at Gurnee Mills is wonderful. They have a great selection at good prices, and their customer service can't be beat! Keni is the most wonderful salesperson and I love how she treats you like family. I have purchased many watches here and so has my partner, and we will continue to do so.
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December 2019 by Russell Buchholz
I absolutely love this store. the service is wonderful and they always make me feel like family. Keni is a wonderful salesperson and I drive all the way from Milwaukee to buy from her.
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December 2019 by Anthony Mac
I recommend Allen, he’s an intelligent man and he resized my watch in under 2 minutes. Go Allen.
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November 2019 by Fred Nawrot
Yes great price on some real watches an da will explan how it all comes together
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September 2019 by Pamela Kemp
A very friendly and professional staff. Store extremely well stocked with a huge variety of timepieces and styles to chose from. Would recommend!!
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August 2019 by Jeanna Lowman
There have been some great deals in this store!
