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July 2025 by Kristin
Menards is probably as good as home Depot and Lowe's. I like going to Menards cuz I'll still pricing is pretty nice. They have great customer service floor help.
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July 2025 by Boerman Family
Easy in and out experience. Not busy on a Thursday afternoon.
Overall fair prices and friendly staff.
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July 2025 by mike barr
Menards in Gurnee is going down hill fast. I am not sure where the problem began. I have lived in the Gurnee area since 2016 and have shopped at Menards extensively for home repair and other items. First, the rebate is not a rebate. It is a in store credit only. Second, if you return something without a receipt they can scan it an acknowledge they sold it but will not give you a full refund or store credit but rather discount the item quite heavily. Third, DO NOT BUY CANDY/FOOD ITEMS at Menards (especially candy) because it is spoiled/bad (see most recent photos from 2 days ago). Fourth, I selected some lumber (2 pieces) and it was tatood with a smudged bar code and the cashier had to get out a book to find the price. After she found the price listed in the book, the guard woman standing at the door walked over and changed the price of the wood infuriating the cashier and me rightly so. Menards....what is going on?..
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July 2025 by Jerry B
Good service great products. Everything i ever ordered at Menards was good quality
I try not to step foot in the HD store across the street where my 32k kitchen cabinets were very low quality. They sent a can of stain to fix them all.
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June 2025 by Eddie Edmundo Alvarez
Great place great service we love shop in this store
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June 2025 by angie mumford
My experience at Menards is great everyone was helpful
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June 2025 by Carlos Pita
I want to say thank you to Jose for being such a helpful individual! He assisted me and my family with getting what I needed. Thank you good sir and stay blessed.
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June 2025 by Brenda Hansen
Easy purchase and help with pick up. Less than 20 minutes.
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June 2025 by MrKensloma
Always find what you need
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June 2025 by Traci Plewka
My daughter and I went to menards to buy some carpet. We had three awesome employees that helped us. Thank you for all your help Gonzalo, Nicolas and Domingo.
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May 2025 by Kevin Long
Great employee attitudes in easy returns can't beat this at all
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May 2025 by Ditch Banger
The bathrooms in the Gurnee Menards are absolutely disgusting looks like they have not been cleaned in weeks soap dispensers don't work toilet paper dispensers are all broken the tile for the flooring and walls is falling apart there's mold all around the sinks apparently they do not have a store manager
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May 2025 by Elle
Hi, letting everyone know this Menard's (Gurnee) has quietly stopped their curbside pick up, unless you can prove your disability or reason.
Unfortunately, the new policy started somewhere between March and April of this year. In April I had 3 orders to pick up.
I asked Jackie if I could use the yard pick up for my 3 orders pending as I do have difficulty walking, among other things. She told me if I was unable to walk, guests with handicap tags may use the yard pick up. She also mentioned, if THEY feel my order is small enough, I need to go into the store. Otherwise, I may go to the gate and give them my reason, and they will radio for approval.
Maybe it's just me, and the fact that I've been a good customer the past several years, and my order consisted of 7 shirts, 7 separate garden lights and 2 other things, that I felt a little insulted by having to give the gentleman at the gate my medical reason to pick up my order. I'm in my 60s, had my therapy dog with me, as I always do, so the gate attendant did let me in. I found it amusing that they brought out my order on a flatbed cart, yet it must have been considered small enough that I shouldn't have used curbside.
I'd give 5 stars for the gate attendants and help from the young men and women who have loaded my car over the years. I'd give 1 star for the way the new policy was implemented, If you don't need help, I'm sure inside is fine.
Home Depot does still have curbside pickup.
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May 2025 by Bill Moss
Found exactly what I needed and was on sale. Needed a specialty tool, they had what I needed
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May 2025 by Nonna
I ordered online for in-store pick up and discovered that one of the items was shorted. Getting through to the right person at the store was an epic ordeal. My patience ran out after 15 minutes of holding on the phone.
