About Mattress Firm Gurnee - Grand Ave and Hunt Club Road
Mattress Firm Gurnee - Grand Ave and Hunt Club Road is dedicated to helping customers find the best sleep solutions. The staff, including sales associates like Michael, JR, and Javier, are friendly, professional, and eager to assist. They take the time to explain the differences between various mattresses and bases, ensuring customers make informed decisions. Customers appreciate the no-pressure approach and the personalized service, which makes shopping pleasant and easy. The store offers a wide selection of mattresses from top brands such as Sealy, Tempur-Pedic, Sleepy’s, and Serta, catering to all needs and preferences. The store’s knowledgeable team is committed to providing a complete solution, including bedding and essentials, with a focus on customer satisfaction. Delivery and set-up are scheduled promptly, and customers benefit from the Love Your Mattress Guarantee® and a 120 Night Sleep Trial®, offering peace of mind. Many reviews highlight the attentive care from staff, especially noting how they listen to individual issues, including back pain or sleep difficulties, and recommend the best options. Overall, Mattress Firm Gurnee provides a positive, helpful shopping experience, making it a trusted place to buy a new mattress.
JR was a gem who kept the store open long enough for us to purchase two new beds and frames. He was patient with us and explained everything that we needed in detail and gave us a great deal. Thank you so much JR, we totally appreciate it!
October 2024
Our sales person Michael was excellent. I told him what we were looking for andthe price range. He showed us 3 mattress. We picked the first one. We got a good sales price. No pressure. It was very pleasant to work with.
October 2024
Great experience and very informative about the product
