Macy's, established in 1858, is a well-known department store with over 740 locations across the country. The Macy's Rogue Valley Mall offers a wide selection of top fashion brands, including Ralph Lauren, Calvin Klein, Clinique, Estee Lauder, and Levis. Customers appreciate the ability to try perfumes at the counters, a feature that enhances their shopping experience. Service at Macy's is highly praised, with staff members like Yvette and Cynthia receiving commendations for their exceptional assistance. Customers note that Yvette provided attentive service in the perfume department, while Cynthia showcased impressive product knowledge and a genuine concern for customer satisfaction. Their professionalism and helpfulness contribute to a smooth and enjoyable shopping experience. Many shoppers enjoy the great sales and special events, such as the Friends and Family event, which offers discounts on cosmetics and fragrances. Customers also appreciate the savings program, allowing them to earn points for future purchases. Overall, Macy's is recognized for its friendly staff, wide product range, and excellent customer service, making it a preferred shopping destination.
Found what I was looking for. Plus bought other things. Store is always clean. They have a great selection of summer clothes.
May 2025
Great service from this young ladies Yvette at the perfume and cologne department end up, leaving with more than what I was expecting ,her attention was exceptional
May 2025
Went to the Macy's in Gurnee Mills. Was able to find what I needed, there was staff there to help if I needed it
