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May 2023 by Rachel D
My daughter's school is participating in an End of the Year ABC Countdown and she told me at 7:30pm that the next school day was "Illinois Day." She didn't have anything Illinois related so I hopped in the car and went straight to Lids U. The store was closed so I tried Chicago Locker Room; they did not have Illinois specific apparel. I asked the young man working if he had any other suggestions on where to go but he said that Lids U would be the only place he knew of. I explained my situation just in a sharing way, never expecting him to close his store and allow me access to Lids U for shopping, but that is exactly what he did. He went out of his way, in the last 15 minutes of his work night to let me shop at Lids U so my daughter could participate in Spirit Day. I'll absolutely be back for my sportswear needs!
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March 2023 by Joseph Kozikowski
They always have new sets of Nu-Era hats in stock with many more options too.
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February 2023 by Dock Cannon Jr
Good hats for a fair price, and good service.
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December 2022 by Khenyatta Xaiver Wonyea30Cook
100% virgin Human Hair Locks handmade 80 pieces up to 10"ombre 1b/27 Young N Successful: The Rise Of Sykho Soulja Guerrilla Warfare The Redemption Vol. 4 The Beginning of the End... Midtown and Downtown Atlanta in Atlanta, Georgia, United States Atlanta, Fulton County, Georgia, United StatesBrickSquad Gang Fly Bird Ruff Ryders Dirty Denim Ryde Or Die Dipset The Diplomats Diplomatic Immunity 2 Young N Successful: The Rise Of Sykho Soulja The Redemption Vol. 4 BrickSquad Gang Fly Bird Ruff Ryders Dirty Denim Ryde Or Die Dipset The Diplomats Diplomatic Immunity 2 Young N Successful: The Rise Of Sykho Soulja The Redemption Vol. 4 BrickSquad Gang Fly Bird Ruff Ryders Dirty Denim Ryde Or Die Dipset The Diplomats Diplomatic Immunity 2 Young N Successful: The Rise Of Sykho Soulja The Redemption Vol. 4 The Beginning of the BME Click
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December 2022 by Carisa R
Guys stitched up the hat for me even though they were closed already super nice
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November 2022 by Youngin Cutz
We bought a hat and customized it and they said it would be ready in 20 minutes at the time it was 7pm we came back around 7:25pm and they were closed. It said they closed at 8pm. We waited till 7:55pm outside the store with our hat inside in plain view on the machine but no one came back (if they even did go on a bathroom break). Now we have to come back tomorrow to even see if we can get the hat or a refund at that. Also the employee that was there was really rude. I just bought a access pass too smh
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September 2022 by Kristen A. Sorensen
Horrible customer service. No greeting upon entering or halfway through the store. Associates on their phones talking to each other. Then telling their UPS delivery driver that he knows nothing about nothing. Sad, it's a great store/concept for people really into hats. BRING BACK CUSTOMER SERVICE!
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September 2022 by Sherrie Wirth
Didn't have anything of interest.Well organized. No one asked us if we needed help.
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March 2022 by Maxine Cox
So many choices to choose from,And the special stitching you can get is a great feature and doesn't cost to much extra either.The Staff is very friendly and helpfulThey are a busy store so you might have to wait a little bit.But I didn't mind waiting.Photo of Today's stitching...
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March 2022 by Ty Voss
Poor customer service..employee would not give me a refund for a wrong sized Christmas present, said I could only exchange if I could find my size...then i actually ened up helping an older gentleman find a new hat because staff was too busy on their phones to help him....wouldn't recommend from experience
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January 2022 by Jennifer Perez
Lots to choose from and staff was helpful, even offered to stitch a name on the hat. However $50 for a cap does seem like a lot. Add stitching God knows how nuch it could end up being.
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November 2021 by Les Malanowski
Good selection of hats
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November 2021 by Josef Semprit
I was in the mall shopping and picked up three hats.One of them was green with the NBA logo in front. When I got at home I realized the green one was a Milwaukee bucks hat and said Milwaukee on the back I’m from Chicago no offense but I won’t represent Milwaukee. When I brought the hat back to return it and explain to him I did not know it said Milwaukee on it he seem to get upset and claim that I have worn it and there was sweat on the band it was the fat kid then he went to his muscle brain manager and they both said they were sweat on the band which I never wore this hat so I took it to the lids and Wood Field and they exchange it for a hat I was comfortable with no problem I would never recommend going to this location.
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August 2021 by Dwave Eye
Spent an hour maybe looking for some bulls snapbacks, dude was awesome and helpful very friendly. Walked out with 3 hats thanks again man. Real good guy there.
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August 2021 by Whoisbigsal
Imagine being closed when google says you’re open.
