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November 2025 by Kathleen Popit
Angel was courtesy and able to answer all our questions. He did not rush us and explained to our satisfaction the features of our purchase.
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November 2025 by John Robinson
Milo was a great salesman. Great product!!
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November 2025 by Mary Lesniak
Bought the most comfortable recliners that we've ever seen. Expensive, but worth every penny hopefully. We'll see in ten years. Angel Montero at the Gurnee store was very helpful, very patient. My only complaint is the LONG LONG delivery time. We have to wait 10 weeks for the furniture to be delivered. That almost ruined it.
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November 2025 by Betty Burns
Our sales rep was very helpful, knowledgeable and east to answer our questions and concerns! This I my second couch I have purchased from your store plus end tables, etc. always satisfied!
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November 2025 by Frank Rano
Andy was a very good sales rep
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November 2025 by lorlyn leonen
accomodating with good customer service
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November 2025 by Gregory Thompson
Very helpful and efficient
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November 2025 by Jerome Bell
Maria was a very knowledgeable and helpful salesperson.
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November 2025 by Lee Bilharz
Recently I purchased the Colby duo reclining chair for reading in my Primary bedroom. It is extremely comfortable and once I sit down and recline I definitely don't want to get back up! I also purchased the Meyer sofa and chair and two Leo ottomans for our bonus/TV room. All are in a gorgeous dark blue fabric. We love it all and the delivery folks were terrific. While in the store I worked with Charles Cupp to choose the best options. He was great. I highly recommend Lazy Boy!
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November 2025 by Mandy Harris
Angel and Beck were so helpful in finding the perfect set for our home! I appreciate their patience and expertise. Because we had such a great experience, I am already making plans for future furniture updates!
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November 2025 by Marilyn Reitz
Had difficulties ordering online
Went to local store and got excellent service
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November 2025 by Kathleen McDermott
Wonderful sales associates and the manager!
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November 2025 by JOHN BARKER
The shop had excellent service, Andy the clerk there was very nice & had helpful insight of what I was looking for. While searching for a new chair, he helped me & my grandparents with everything from options in clearance & not to different options of a chair being automatic or manual. It was a good experience & Andy would be most helpful for those looking for new furniture.
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November 2025 by Karl Koenig
We walked in a sunday morning and were a bit apprehensive about walking into a furniture store with salesman. We were just browsing and didn't want to feel the pressure to make a purchase, but we did not feel that way at all while there. Angel introduced himself, let us know about all sales and promotions and gave us time to browse. As we walked around if we had questions, he was very helpful in answering them, but we never felt pushed to buy something. As we continued to browse we found 2 rugs which we absolutely loved, and after noticing Angel came over and walked us through both quality and color of the rugs to help us understand what we were looking at as they were still wrapped. Throughout the process him and the store manager were exceptionally helpful, never made us feel pushed to buy something, and yet were very informative and we ended up making a few great purchases. Great experience!
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November 2025 by don perry
Our salesman Terry was great.