La-Z-Boy Furniture Galleries provides a wide selection of stylish and comfortable furniture, including sofas, sectionals, chairs, and recliners. Customers appreciate the beautiful designs and the ability to customize items to fit their personal style. Many reviews highlight the high quality of the furniture and the professional craftsmanship involved in creating each piece. The store is known for its helpful and knowledgeable staff. Customers mention that sales representatives, such as Angel Montero and Charles Cupp, are patient and attentive, assisting them in finding the perfect furniture for their homes. Several customers report positive experiences with delivery services, although some note long wait times for their orders. Overall, La-Z-Boy Furniture Galleries is recognized for its excellent customer service and commitment to helping customers create their dream homes, making it a popular choice for furniture shopping.
Angel was courtesy and able to answer all our questions. He did not rush us and explained to our satisfaction the features of our purchase.
November 2025
Bought the most comfortable recliners that we've ever seen. Expensive, but worth every penny hopefully. We'll see in ten years. Angel Montero at the Gurnee store was very helpful, very patient. My only complaint is the LONG LONG delivery time. We have to wait 10 weeks for the furniture to be delivered. That almost ruined... read full comment
November 2025
Our sales rep was very helpful, knowledgeable and east to answer our questions and concerns! This I my second couch I have purchased from your store plus end tables, etc. always satisfied!
