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February 2024 by Dwmore Haven
Went in for Dr Martens. Customer service was great and she was helpful because I was all over trying to find the perfect Docs
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February 2024 by Jon Principe
My daughter got shoes for Christmas as a gift they were the wrong size, unfortunately we lost the receipt. We had the bag, box, and the shoes were unworn. We went back to the store and the manager would not exchange them, would not refund us, would not give us store credit, we were stuck with unwearable shoes. We were told that the store could not do it, it was store policy. We found out from another journey location that it wasn’t store policy and the manager at the gurnee location, just didn’t want to do it out of laziness. My daughter got her shoes and had no issues at all.
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October 2023 by Jiri Anderko
Nicole was super helpful when my son and I went to get shoes today. She was kind, accommodating, and I would definitely recommend getting shoes here. Thank you so much! My son got a great pair of Vans, and a good sale price too.
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March 2022 by Gio Sarres
Awesome service
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February 2022 by Lamar Mclin
Good place for service nice shoes
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December 2021 by Donna Ridolfi
Kevin was extremely helpful. I was very impressed with his performance considering i was not the happiest person cause they dident have what i wanted in store but he ordered it making me a very happy woman! ask 4 Kevin he will always do his best to help
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December 2021 by Vet USMC68
had converse shoes I was looking for with good price
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April 2021 by Deazail Hayden
It was good
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August 2019 by Ryan Q
I worked with jaiiden, it was his second day and this kid is AAAAWWEESSOOMME!!! Thanks for your help man!! Ur an awesome salesman!!!
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February 2019 by Karen Marrello
Good service, great selection!