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“Terry R. is an outstanding Lazy Boy employee! Took plenty of time with us as we decided about our purchase. Explained everything from top to bottom and left us with an exceptional experience!”
“Floor & Decor really has the largest selection, best prices and amazing customer service. Sarahi gave us the best price! I'm due in 2 weeks and decided now was the perfect time to redo floors. I thought shipping would be quick but it turned out to be 2-3 weeks. This location only had 27 out of the 59 boxes we needed so I was in panic mode. Sarahi went above and beyond calling other locations not only for stock but also to match the price! I am forever grateful for all of Sarahi assistance! Going to only use Floor & Decor for all my future flooring needs!”
“This place has a good selection, but it is really overwhelming and unorganized. We went on a Saturday but there were no carts anywhere to be found.
Also was hard to find a person that worked there to help, and while there is a larger selection at the combined store it was really congested. It just seemed like there was a lot of unorganization and disarray. Now this could be because we went on a Saturday, but Ive been to a lot of stand alone Home Goods and it didnt feel the same.”
“I was talking to a Hispanic salesperson and off the bat he wasn't transparent. Shoo away the sales people look for what you want then do some online research ask questions leave go back some time later and see if the answers match and take the best price”
“We had a wonderful time working with Shannon! She is very knowledgeable, sweet and easy to talk to. Listened to our needs and put us in the perfect bed! Can’t wait to sleep in it! Thank YOU Shannon!!!”
9:30AM - 10PM
6901 W Grand Ave, Gurnee
Home Decor
“The staff is usually nice. The store is more organized than most but could use a little improvement. Parking is adequate. Also, they have a decent home section with cute decor options. Overall, 8/10 experience”
Home Decor
Home Decor
Home Decor
Home Decor
Home Decor
Home Decor
“Jennifer and Micaela in customer service are the best. I had an issue with a piece of furniture being delayed, and those girls made sure to make it right. I have basically furnished my last two house with furniture from Value City. You cant go wrong shopping here.”