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10AM - 6PM
6447 Grand Ave Suite F, Gurnee
Furniture Stores
“Jennifer and Micaela in customer service are the best. I had an issue with a piece of furniture being delayed, and those girls made sure to make it right. I have basically furnished my last two house with furniture from Value City. You cant go wrong shopping here.”
“Terry R. is an outstanding Lazy Boy employee! Took plenty of time with us as we decided about our purchase. Explained everything from top to bottom and left us with an exceptional experience!”
“This place has a good selection, but it is really overwhelming and unorganized. We went on a Saturday but there were no carts anywhere to be found.
Also was hard to find a person that worked there to help, and while there is a larger selection at the combined store it was really congested. It just seemed like there was a lot of unorganization and disarray. Now this could be because we went on a Saturday, but Ive been to a lot of stand alone Home Goods and it didnt feel the same.”
“I had to pick up some pool supplies and drove around 30 miles to get here - it's the only "local" place that had everything I needed. Walked in the door and there were three or four sales people looking at me. My first thought was "Great, now I have to deal with pushy salespeople." Nope. Guy walks up to me, asks me what I need, I tell him. He grabs a cart and shows me where everything is, tells me the different options, and was really helpful. No upselling, add-on selling, no pressure, just genuinely helpful.The entrance in in the back - kind of strange. So when you park in back that corner door is the main entrance!”
“We had a good experience shopping here they have a large selection of furniture at fairly reasonable prices. They also offer financing if you are interested the sales people were kind and helpful we will be back overall it was a good experience”
“See this place for excellent products and pricing. Try loading the cart with stuff you like and ask the manager will give you a price on the cart as apposed to individual pieces.Worked for me?”
“We had a wonderful time working with Shannon! She is very knowledgeable, sweet and easy to talk to. Listened to our needs and put us in the perfect bed! Can’t wait to sleep in it! Thank YOU Shannon!!!”
“I was talking to a Hispanic salesperson and off the bat he wasn't transparent. Shoo away the sales people look for what you want then do some online research ask questions leave go back some time later and see if the answers match and take the best price”
8AM - 10PM
6601 Grand Ave, Gurnee
Furniture Stores
“Very nice employee helped me today, her name was Heather. She looked up a price on a book for me and helped me save some money .
She is truly the best and I really appreciated her doing that for me. A+++”
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“JR was a gem who kept the store open long enough for us to purchase two new beds and frames. He was patient with us and explained everything that we needed in detail and gave us a great deal. Thank you so much JR, we totally appreciate it!”