Floor & Decor in Gurnee, Illinois offers a wide selection of high-quality flooring options, including tile, wood, stone, laminate, and luxury vinyl. The store features a large inventory suited for both professionals and DIYers, with materials available at various price levels, from high-end to affordable. Customers appreciate the excellent service provided by knowledgeable staff who take the time to explain details and assist with selections. Many reviews highlight the helpfulness of employees such as Garrett, Sierra Blake, and Chuck, praising their professionalism, patience, and friendly attitude. The store also provides expert design services, with staff like Q and the store manager offering valuable advice on color schemes and materials. The shopping experience is made convenient with features like free in-store pickup and easy return policies. Overall, homeowners and contractors choose Floor & Decor for their renovation needs due to its wide selection, competitive prices, and dedicated customer service. The store’s helpful staff and comprehensive range of products make it a top destination for flooring and remodeling supplies.
Shoutout to the employees for all the extra help in the store and the guys in the warehouse pickup for helping us load everything up!
November 2025
Very good service. Very friendly and helpful. Highly recommend Gary as a salesperson.
November 2025
Garrett was awesome! He helped us find exactly what we were looking for! The tile flooring will look awesome in our new addition! Thanks again, Garrett!
