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“Max, from the Zion location, is the best! He helped me replace a battery for my car in the middle of one of the worst snow storms we've seen in a few years. He was incredibly pleasant and super upbeat throughout the process. He gave me a small discount and gave me a few maintenance recommendations, as well. I'll definitely be back for any future needs!”
“I can't give these guys higher marks 10 out of 10. It's hard to find people who want to do their job, and even harder to find people who will routinely go above and beyond. Every employee I have had the pleasure of interacting with here has been extremely courteous, professional, and helpful! Thank you for being there for me!”
“Service was great. The car battery that I was looking for was in stock locally. I was able to order it online and pick it up within an hour. The fit was perfect and it works fine. It was not inexpensive, but it was better than ordering it online for delivery from another retailer (which begins with a W) and having it arriving late (2 days) and damaged (it was).”
“Christine is amazing. Great customer service. And recvommended a mechanic. Gave me all the information and even called the people herself. Unbelievable Customer Service so I'm here now and they're doing a diagnostic check. Hopefully that's all we need is something minor instead of the super expensive $2000 bill Chevrolet gave us Rick and Libertyville Chevrolet is awesome so helpful I would definitely, recommend talking to him if you need any service is great thank you, Rick. He gave me a detailed description of what needs to be done..”
“I was next door at another store when my car broke down. I went in to O’Reilly’s looking for help. Immediately Ashley and Jeff jumped in to help me and fixed my car! They went the extra mile without hesitation. I will come back to this store and recommend to friends. Thank you Ashley and Jeff for all your help. You are amazing!”
“I want to say a big thank you to Kyler who was extremely helpful. I brought my son in there to get wipers for his car. He helped us put them on. The ones I got at first needed an adapter. Kyler got the right wipers he needed and put those on. He was super helpful and very polite. Thank you Kyler!”
“Recently needed some hoses, oil filters, plugs, treatments, paint, etc... Went in there late on a Friday, early Saturday etc all hours. Got everything, quick including a fuel line that I thought might be tough. They've always helped me out and while it costs a little more I'll be back. Thanks.”
Battery Stores
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Battery Stores
“I’ve bought multiple batteries here and he’s always been very helpful. I brought in my battery which I thought was weak, and he tested my battery and explained the state of charge, and the CCA versus the rating when new.
I could have probably tried to recharge the battery, but it was pretty old so I went ahead and replaced it.
He was great about filling out the warranty form and explained everything very carefully to me.”