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October 2024 by Steph E
**** Watch the return policy ***
Had a pair of leggings brand new with tags, they wouldn’t take it back because I did not have the receipt. I also wanted to return a bodysuit that had the receipt and they wouldn’t take it back because the tag fell off, even though the tag was attached with some dinky plastic safety pin they now use.. The return policy is extremely challenging. I will no longer be shopping in American Eagle and airy because of this!! Its Amazon going forward only and forever!!
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June 2024 by Linda Latone
I had the most excellent service today at aerie in gurnee mills. I had ordered a strapless bra online and did not seem to fit well. I went into the store and Anelise helped me. She knew exactly what I needed , brought three different bras to try on and made sure I was happy! I left really glad I went in and had Anelise help me! Fantastic experience!
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January 2024 by Torie Thoman
poor service, expensive but cheap clothing
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November 2023 by Nancy Brandes
Good selection
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November 2023 by Klementyna
Used to be one of favorite places to get underwear, jammies, cozy clothes but unfortunately the quality of Aerie went down so much the last few years. Looks as if they might be closing their stores perhaps. All their stores look half empty, underwear just thrown in the clearance baskets with very limited options.
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November 2023 by Michelle DePerte
Great sale prices and friendly employees! My new fav store.
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November 2023 by Anthony P
Staff was very friendly and professional...
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November 2023 by K F
No one greeted us. Had to wait for someone to ring our items at register.
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October 2023 by Google user
Used to be one of favorite places to get underwear, jammies, cozy clothes but unfortunately the quality of Aerie went down so much the last few years. Looks as if they might be closing their stores perhaps. All their stores look half empty, underwear just thrown in the clearance baskets with very limited options.
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January 2023 by Ella Zimerfeld
Wow, rude staff and horrible customer service. My daughter and I walked out with nothing because of that. Noone greeted us on the way in or out, nor helped us find anything. The only interaction was one of the staff asking if the kids sitting waiting inside the store quietly were mine. Good luck staying open. Maybe look into hiring people who actually want to work.
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July 2022 by mikayla lakatos
The girls who work there are extremely rude.
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January 2021 by Betty West
Definitely need to turn up the lights
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December 2020 by Ana Yakira Velasquez
First time in this place and like that'll.
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November 2020 by Joe M.
I used to love coming to this location but about a couple months ago, I've felt unwelcome, judged, and everything opposite of what Aerie is supposed to stand for. I would recommend staying away from this location unless you want to get stared down and made feel less than other ethnic customers..
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June 2020 by Sheila Wiley
Best Clothes I've Seen with Style & Awesome Sales!
