-
September 2023 by amy z.
Wish I could leave zero stars. Went 3 times today each time told to "come back it will be ready in 15 min. The 3rd time at 5pm they said (after yet another 30 minute wait) they called me up and said they ran out of my medication completely and did not know when it would be back in stock. It was due yesterday. Their suggestion was that I call my doctor (which is now closed, of course) and have them switch the prescription to somewhere else. Absolutely despicable.
-
January 2023 by Colin R.
This store repeatedly told me when to come in to get my prescriptions, including the day of, infant stating I could get it in an hour. I showed up and the prescription was not filled as they were short and another couldn't be filled until the following day. Emily a unhappy employee from the start wouldn't listen to my questions and then refused to answer them. I then said "do you guys wonder why you only have 2 stars?" To which she just flat out walked away. They blamed it on a "national shortage". I called other pharmacies and not 1 was out of my prescriptions. They were rude, I was 100% lied to 3 times in 4 days and then dealt with someone that shouldn't be in any customer service role at all.This isn't the first time I've dealt with incompetence at this location, my personal favorite was the time I waited for over an hour.... BECAUSE THE MANAGER DIDNT SHOW UP TO UNLOCK THE STORE!!!Bottom line GO ANYWHERE ELSE!!
-
July 2022 by Google user
I got my COVID vaccine here, and I asked the lady to push the needle button slowly, because I'm scared it will damage my muscle and leave me sore if it is fast. She agreed and did it perfectly, taking about ten seconds with the plunger. So I returned for my flu shot, and Dr. Danawala agreed to do it slowly as well, but the needle went in and out, having administered the shot in about 1 second. It was perfectly administered and nearly painless, but felt a bit like broken trust, making me feel less like returning for vaccines in the future. Edit: The State of IL just contacted me, claiming they reviewed my personal medical files to access my vaccination status. HHS says this is illegal. Did Walgreens illegally sell my personal medical records? If not, at what level was Walgreens party to my medical records being released?
-
September 2021 by Emily M.
An Employee yelled at me just for going to the bathroom and kicked me out... I don't know why I'm guessing I made her uncomfortable but I'm a Customer.
-
August 2021 by Tim Arnold
I got my COVID vaccine here, and I asked the lady to push the needle button slowly, because I'm scared it will damage my muscle and leave me sore if it is fast. She agreed and did it perfectly, taking about ten seconds with the plunger. So I returned for my flu shot, and Dr. Danawala agreed to do it slowly as well, but the needle went in and out, having administered the shot in about 1 second. It was perfectly administered and nearly painless, but felt a bit like broken trust, making me feel less like returning for vaccines in the future.
-
August 2021 by Tom P.
Honestly some of the dumbest pharmacists in the area. Took a team of three to answer a simple question. I would be concerned about letting them handle your meds.
-
July 2021 by Rich G.
I received both of my covid vaccines at this location and the staff was extremely kind and respectful. Moses, James, and Karen are a few notable names because they made this experience go smoothly for me. I'm grateful to have gotten vaccinated earlier in the year. Thank you to the staff of this wonderful Walgreen's location!
-
February 2021 by Michael P.
This is only the pharmacy. THEY ARE TERRIBLE, IMPOLITE AND WAIT HOLDS ARE NEARLY 15 MIN OR MORE. They failed to contact medicare for my life saving diabetic device. I check with Medicare and they had no refill requests since Jan. This store lied to me and Medicare rejected claim. A claim never sent. STAY AWAY.
-
August 2020 by Nicole Rudd
I recently put an order in of 25 window photo books. With this being a new product, I wasn't sure they would have them ready in time. But Rachel made it happen, I got my books in time for my cheerleaders. Thank you again for making it happen, the girls LOVED the books!
-
June 2019 by Carly F.
I normally don't go to this location but, had a great experience the other day. Older female cashier was a little loud when walking in but, very nice. Manager Dave was very polite and helped me in photo with downloading pictures from my phone. It took less then 5 minutes to get my pictures printed. Store looked clean and would definitely shop at again.
-
February 2019 by John S.
I don't normally shop at any Walgreens because of their aggressive Rewards program. I don't favor programs that track individual sales. Many retailers have abandoned them. However I did have an emergency recently and this Walgreens was closest. When I couldn't find the item I was looking for I ask the cashier. She wasn't sure of the location and summoned the store Manager. When I asked the Manager for help all I got was a blank stare then she moved on to another task ignoring me completely. I will never set foot in this Walgreens again.
-
February 2018 by Quin O'Brien
The staff at this pharmacy counter seem to be more friendly than some of the other stores.
