Jewel-Osco at 885 E Belvidere Rd in Grayslake, IL, is a local grocery store that offers a wide range of products and services. Customers appreciate the friendly and helpful staff, especially in the pharmacy and at the Drive Up & Go™ service, which is known for being quick and efficient. The store features a bakery with birthday cakes, custom cakes, and cupcakes, along with a deli that provides party trays, platters, and the option to order ahead online. The butcher block offers meats, seafood, and sushi trays, while the produce department provides fresh options. Many customers enjoy shopping here due to good prices, merchandise availability, and supporting their local store, though some note that produce quality can be inconsistent. There are occasional issues with product substitutions and stock, particularly with sale items. Customer service experiences vary, with some employees being less friendly or attentive, leading to longer lines and less positive checkout experiences. Despite these challenges, the pharmacy staff and baggers receive high praise for their professionalism. Overall, Jewel-Osco is a convenient choice for groceries, with certain aspects like the Drive Up & Go™ service standing out positively.
Needed a prescription filled at Osco. They went out of their way to get me the best price. Then got the chicken special. Was a little quiet in the store, so I was helped right away
October 2025
One of my favorite Jewel to visit. Great prices , great merchandise availability. I love supporting my local stores. Its small yet they have everything. Customer service is good.
September 2025
For the pharmacy, it depends on who you talk to.. there are two A+ employees a few C students and a D-…Asian lady in particular has no CS presence. No complaints re the grocery side of things.
