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January 2024 by Dave Wolf
Take care of your car as if it was theirs...great service
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December 2023 by Audrey Hobson
They were outstanding! Anna in Service took great care of me. Kevin in Sales has always made sure if I have any issues or concerns that I am put in the most helpful hands.
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September 2023 by K
I was called by a scheduler to come in and purchase a car. I got there but couldn’t remember the name of the salesman I met previous so I got stuck with BJ Raymond. He seemed ok until he found out he wasn’t going to make a sale, due to me already being financed. His demeanor completely changed and he showed his true self. He was instantly rude and practically kicked me and my family out of his office. I will not be going back no matter what happens and wouldn’t recommend anyone to deal with BJ Raymond.
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June 2023 by Brad H.
Worst service department I've ever encountered (and I manage a fleet of work trucks). Do not trust the service technicians to work on my lawnmower let alone my truck. Rear differential had a visible leak, they clean it off and said they couldn't validate the leak. Told me they'd charge a $99 diagnostic fee that turned into $450 charge for not fixing the issue. $450 is what it should have cost to fix the leak. Now I'm taking it to Auffenberg in Ofallon to fix the same leak for $50 deposit under my extended warranty. Just go to Auffenberg and do not deal w these crooks.
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April 2023 by Robert Barnes
Sold my pickup to Weber Chevy. No Hassle
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February 2023 by Christopher S.
Doesn't come with a long story just waited 4hrs for a check engine light that illuminated later that day prior to getting the oil changed. After scheduling the first appointment a week away for a service after the serve. The 4hr wait was the icing on the cake I sat and watched my car from the window watched the staff to to lunch w/o a detail regarding the vehicle that you just seen 7 days ago. Never again, and if you've got someone consistently good please avoid don't test the water. Being nice never makes up for terrible service.
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December 2022 by Woody White
The entire experience was great from my salesman to the finance manager no pressure and professional and quick
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November 2022 by Carol Graham
Lots of helpful people. Very polite.
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November 2022 by Dan
Great experience, Josh was awesome!
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November 2022 by Daniel J.
Worst service department in the industry! Weber Chevrolet in Granite City will sell you a vehicle but damned if they'll do any kind of work on it! Made appointment for a shudder In transmission told before they even opened the door that I needed a torque converter. Said they would place the order and call and let me know when the part would be in. 4 days later I had to call and ask about the part and was told it was ordered and would probably be a month before part came in. I told them I can find the parts all over the internet (GM certified parts) they said they had to get it directly from GM! Got a call the following Monday said my part was in and set appointment for next day 8:15 am got a call 4 hours later saying they didn't get the parts and it was fine to drive until then which would create more problems in the long run! Went and picked up my vehicle and it was parked in the same place they put it when I dropped it off. The lack of communication between department and within the same department is horrible. Plus the person that answers the phone and sets the appointments is very rude!!! So until the warranty runs out I'm stuck with an incompetent dealership and even more incompetent service department!!!!! Definitely would not recommend this dealership for any kind of service. Like I said they'll treat you like a King/Queen while selling you a vehicle but after your screwed!!!!!!!!!!!!!!
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October 2022 by Kim White
Just had the tires on my Chevy Bolt topped off with nitrogen. This service department is very friendly, helpful and prompt. Thank you
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August 2022 by Brandon B.
Just bought a car from The Greek at Granite City Weber Chevy best buying experience I have ever had. Give this man a raise he rocked my new car dealer for life the finance guy Nate was also killer.
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June 2022 by Steve Neumeyer
Insulting they top dollar for there vehicles. And want steel your car salesmen are such dirt bags
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February 2022 by Kathy Schilling
Everyone treated me with the upmost respect ! Anna was great handling everything ! The Gentleman that directed me into the service stall was a very kind man ! He made my experience well worth getting my service done on my truck !
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January 2022 by Rene T.
I would like to give Jeff Kohler and the whole team at Granite City's Weber FORD Dealership, a big shout out for going above and beyond for the huge savings we received on our beautiful brand new Ford Expedition. No other dealership offered a savings compared to what Larry & I received at Weber. Also a Very Special thank you to our Salesman, Mr. Chris Phillips!! Chris proved to be the best at making sure we were well taken care of. He worked very hard to see that we received top dollar for our trade-in and made our purchasing process run as smooth as honey! I personally would like to also express a huge attaboy to FORD and thank them for honoring our Military and showing appreciation with special discounts on their new purchases. Our Military Men and Women take great pride in serving our Country and I take great pride in FORD for showing them the appreciation they've earned. I feel confident knowing I have Ford taking care of any and all of our needs during our travels coast to coast!! I will continue to be a lifetime Ford customer in years to come and again, Thank You Weber Ford Dealership Team! NaynLarry Tudor
