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April 2022 by Shannon Jungewaelter
I have been going here for years and have had nothing but the best experience until this year. I dropped my tax documents off like I do every year and received a call that they were finished. When I went to go and pick them up and pay for them there was a significant difference in the fee. I normally would pay $100 and this time the fee was $185. I am rational and understand fees go up but $85 was a pretty big difference. I then proceeded to ask the preparer why there was such a difference in the fee and he said you had a lot of schedule D's. I asked was there more than what I have had in the past? He said "no" and then he stated that "I do not negotiate my fees". I was not trying to negotiate I was simply wanting clarification on the difference in charges to previous years. He then said "you can take your taxes to someone else" (in a loud tone and annoyed manner). He said this twice to me. So I decided to do so. There is a little back story here. Last year he failed to claim my daughter as a dependent on my taxes and had to ammend them. I still have not received this money because of that (a year and a half later). I paid him his fee last year and understood people make mistakes. But to be treated this way for a service that is being provided is NO service that I think anyone should have to experience. I NEVER write reviews but this encounter really rubbed my the wrong way considering the mistake made last year and the nasty encounter I had this time. There are plenty of other tax preparers to go to that are willing to treat you with class. Please consider taking your taxes to someone else so you do not have to experience the same service I had to.
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April 2022 by Sarah Martin
I’d rate them with zero stars if that was an option. Asking for ridiculous documentation yet a legal document they won’t accept. Makes zero sense and then was incredibly rude when picking up my tax information. Zero stars for this man.
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February 2022 by Walter Wetzstein
Quick and easily the best place I've been to complete my taxes.
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August 2021 by Matt Nonn
Great service, very responsive and helpful!
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June 2021 by Google User
Have went there for years and always had great service.
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April 2021 by Angela Proffitt
Not a nice person would not go back
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February 2021 by Jason Schaefer
Ted and his staff do an amazing job, reasonably priced, and fast. I would recommend you check them out.
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March 2020 by Christy Baecher Perry
I dread doing my own taxes. Today I used Ted Adams' Granite City Tax Service. I was shocked to see him complete and e-file my federal and two state returns - while I waited. I am genuinely grateful for his knowledge and professionalism. In addition, his fees are very reasonable. I plan to use his services every year going forward and will be recommending him to my family and close friends.
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February 2020 by Philip Edwards
Excellent service, incredibly personable and professional service, and great value.
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February 2020 by Terry Wooten
Courtesy, professionalism, and honesty. Ted and his assistant Martha are great folks. I will recommend them highly.
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March 2019 by Beth Damrath-Garofoli
It was our first time using Granite City Tax Service this year. Great service, knowledgeable, fast, good prices. Ted spent the time helping us understand our taxes and answering our questions. I highly recommend Granite City Tax Service and we will be going there for years to come!
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March 2019 by Joann G.
I notice no reviews yet, and this place is a find. New to IL I took a chance on an advertisement I saw at a diner. We had our taxes done Saturday, and Mr Adams was like having your friend do your taxes. We had an appointment, and only waited a short time while our taxes were prepared. Mr Adams friendly banter makes you feel at ease. For living in IL we did well $$, and the fee is fair. We will use Granite City Tax Service going forward.
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February 2019 by Elisa Liado Endriga - Petrosky
Amazing experienced with him, he is very acknowledgeable being first time in his office. It was quick and the price is not that much for his job well done. I like his attitude, me and my husband will keep coming back in there.
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February 2019 by Patricia Bertrand
This was my first time at Granite City Tax Service. I called made an appointment and was in the next day. Ted is very knowledgeable and answered all my tax questions and concerns. Would highly recommend. Thank you!
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February 2018 by Julie Austin- Randall
Great experience! They were able to get us in for an appointment very promptly and did a very thorough job on our taxes. We were in and out in about 30 minutes with taxes complete. Very pleasant folks, very pleased overall.