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August 2024 by Ryan Heston
The absolute best car buying experience I've ever had!!
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June 2024 by Chad Billingsley
I'm writing to express my disappointment with a recent vehicle purchase from Trust Family Auto. Within a week of driving the car, I've encountered numerous problems that have caused significant inconvenience and frustration.
* The interior of the vehicle was dirty (dirt, grease, and grime on the steering wheel and gear shift, sticky substance in the cup holder), and it wasn't vacuumed.
* After a day of driving, the brakes started squeaking, the windshield seal came loose after a car wash, a fog lamp went out, the bumper wasn't attached properly, there was a loose device in the trunk, and the rubber piece on the driver's side came off completely after a second car wash.
I contacted Trust Family Auto, and two salesmen told me to bring the car back for inspection. Jacob directed me to their body shop, where the woman working the front desk was rude and dismissive.
* They did replace the brakes and light bulb, but offered unhelpful solutions for the other problems. Jacob suggested supergluing the windshield seal and sent a link for me to replace the rubber piece myself.
This experience suggests that Trust Family Auto prioritizes sales over customer satisfaction. Their service is lacking, and they don't seem concerned about creating lasting customer relationships.
* If you're considering buying a car, I recommend looking elsewhere, especially if you have the option of purchasing a new car from another dealership for a similar price.
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June 2024 by Terry Cope
Would not recommend any one to go those over price pos cars
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June 2024 by Kenneth Jaskiewicz
Sales people are very friendly and helpful. They have a decent selection of nice used cars and the prices seem reasonable. I would recommend them.
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May 2024 by Chad Bryan
Was amazing to work with, their honesty and kindness was unmatched. They allowed me a couple of days to sort some stuff out for my trade in and even helped me get something back I accidentally left in it. Great team! Made some good friends in the process.
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May 2024 by Dolla Dolla
I would definitely recommend this place to anybody that's pondering about it they we'll work with you even if you have bad credit ? thanks to Logan and trust Auto family these guys are awesome ?
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March 2024 by Jonny
Extremely satisfied with my purchase they were extremely helpful and did an excellent on helping me get a vehicle and took time to explain I most definitely recommend to check em out 100% am grateful for the opportunity on this vehicle thank you
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March 2024 by Robert Skow
Great staff...honest owner...would go there again. A dying breed...thank you for your great service.
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December 2023 by Stacey Washington
Great people, very easy to work! Great running cars, with an excellent variety. I highly recommend.
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October 2023 by Don Lanier
I’ve bought two vehicles from Brian he sells great vehicles and stands behind them
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October 2023 by Felixkat M
I had an absolutely great experience buying my youngest child’s 1st car here. Justin and John are very informative, honest, and understanding. I recommend to look here if you want a positive professional hassle free experience for your family.
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October 2023 by Chrissy Goodwin
All I can say is the salesman here are so helpful. if it can be done it will be through them I definitely recommend this business.
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August 2023 by Yvette Jett
3 weeks after buying it!
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August 2023 by Brad Martin
Friendly Courteous salesperson Jake
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August 2023 by Jeff Polen
Great folks
