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April 2024 by T Rowe
I just recently switched to State Farm and was pleasantly surprised by how smooth the transition was. The staff at Karen Wilson's office was super friendly and highly recommend!
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March 2024 by David Handler
Phone call answered my question quickly and solved my problem
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January 2024 by Mrs. R
Terrible service along with inaccurate claims and lying adjuster. Did you know, State Farm has been sued in Illinois courts for Rico Act violations?? The company is also facing a class action lawsuit surrounding their auto policies?! Drop them now so they can't commit bad faith on you or your loved ones!
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September 2023 by beast mode team
Always informative. Very helpful.
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August 2023 by D.R. Zimmerman
Katie was awesome she helped me find and save a lot on my premium for my homeowners insurance. Katie was also very attentive offered excellent customer service and was a pleasure to do business with. She was recommended by a friend. Katie will definitely be getting referrals from me.
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August 2023 by Gwendolyn Davis
Karen and company are my friends. They recognize me as a hard worker and insures me help when i need it most! What l also like about them is, they send me cards on special occasions as well as cards of appreciation. They treat me with treats from the office, or a Shivers Gift Card to appreciate my service to the community with my job of driving and serving the school children. Thank you all for being not just my insurance company, but my friends!!!!
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May 2023 by William Scudere
I love State Farm and always have a great experience at Karen's office. The staff is great and works very diligently to create a great customer experience.
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March 2023 by Jeffery Carter
Katie and Meredith are rockstars! They always take the time to explain what is going on and take extra steps to save me money. They have gone above and beyond for me. I am confident they will for you as well!!
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February 2023 by Jamie Downer
Katie has been always been quick, and super helpful for my husband and I. We appreciate you!
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October 2022 by Dylan Johns
Working with the Team here was a great experience and made the process of switching insurance companies a breeze. I highly recommend Karen and her team for your insurance needs!
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October 2022 by Andrew Batton
Karen has been serving all of our insurance needs for almost two decades now. Everything from home and auto to life and rv we have been consistently taken care of by Karen and her team of amazing ladies. Katie and Merideth are knowledgeable, professional, and very prompt in their responses to questions. 10/10 cannot recommend this team enough if you have any questions at all reach out and they’ll be there for you and your family!
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September 2022 by Jamie Huber
They are always nice and helpful!
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September 2022 by J D
Always friend and helpful. Katie is the best.
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August 2022 by debbie kious
Karen's office is warm, friendly, no-fuss and gracious. I have always felt glad I was working with her and her crew for my insurance needs. A very definite pillar and asset for the Riverbend region.
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January 2022 by Laura Ellington
Each time I had a question or concern I could call State Farm and all matters were addressed in a timely matter. Any one in the office can assist me yet I always ask for Meredith and I feel like a friend is supporting me and helping to the best of her ability!