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March 2024 by Adiyasuren I
Pretty disappointed. Ordered 5 drink with team to pick up. But my hot cappuccino was half empty. And taste is
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February 2024 by Kiki Star All-star
Great...
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October 2021 by Sharon Parcell
Always nice personable
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September 2020 by Juan Oliva
Love ? it ??
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August 2019 by Ethan Y.
I love this jewel osco. Despite that it's kind of close to another area, doesn't mean it's not great. There isn't as many fruit flies At this one compared to others and they have a great deli and meat department. I definitely recommend this place because of the hours and it isn't too busy.
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August 2019 by John H.
Came here on a Saturday while visiting the windy city. Seemed like a nice store which a variety of foods and goods. I recommend.
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August 2019 by Robyn V.
If I can give it a zero I would.. I went there a couple of times, as I thought it was quieter and nicer I was very wrong each time going I ended up throwing food away due to expiration dates, when I brought it to the managers attention he could have cared less. So yesterday I went (my last time I will ever go) my daughter and I had to look at every expiration date, cream was expired in June, bread expired cans expired it was horrible but to add insult to injury in the bread isle was a bag on the floor with bread rolls in it, and all molded how long has it been sitting that an employee didn't see this, the shelves were not stocked, no one was around to help, and standing in line to check out was an empty Starbucks cup that was just sitting. Totally disgusted with this store
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August 2019 by Justine R.
This is the worst Jewel I've ever been to. Literally everything I pick up is expired. I'm not taking like expired a couple of days ago but rather like months or a year ago! The store is filthy! I never see people working. All the shelves were empty and horribleeee customer service. I am so disappointed. It is a shame because it is a nice neighborhood. Since the manager can careless, I won't be stepping foot in there ever again and will tell everyone I know what I witnessed.
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July 2019 by L B.
I tend to judge food as worth the calories and not worth the calories. I am not a big fan of the Jewel bakery, in particular the cakes, pies and cookies. I just had a cupcake that I was so looking forward to as I don't often indulge, and it was so not worth the calories. Driest cake I think I have ever eaten.
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May 2019 by Peter S.
Pretty good for an in-store "interior kiosk" style Starbucks cafe! This cafe is just inside the giant Jewel Osco store in the Shops of Heatherfield shopping plaza. It doesn't have the full menu of a stand-alone Starbucks store, or merchandise, but they have more drinks and LaBoulange food offerings than other in-store cafes at other locations (Target, Barnes & Nobel, etc.). They have most of the popular and common hot & cold drinks you'd expect from a Starbucks store, and their service is very fast. There are only a few small tables to use, but most folks are going to get their drink to enjoy while shopping in the Jewel Osco (smart of them to include cup holders in most of their carts).
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December 2018 by Nafeesah A.
This is my last post for 2018 and I have seen some great customer service today. The gentleman who was collecting carts was very nice he took.my cart and told me he would load my things so I wouldn't get soaked since it's a rainy New Year's Eve and I was on my way to work and said thank you for shopping at Jewel. The cashier was really sweet and even said thank you for shopping at Jewel and have a happy new year. I don't see this kind of customer service at the locations near my house since the three Jewels seem to hire too many young high school and early college age kids. There is not a lot of unnecessary talking unlike the locations near my house. It's very clean and customers are courteous to you by not tying up aisles arguing with people on the phone and they're in and out. Great location to come to and shop at.
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December 2018 by Robert
amazing
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October 2018 by P S.
I know stores are cutting down on staff but to cut down on customer service is not a good idea. Also might want to put someone who cares. An example...what color is the jewel brand 2% milk cap ( most makers use blue). Answer from customer service person ,"I don't know I don't buy it". Mariano's might be farther away but I think it will be better.
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September 2018 by F Q
Bad coffee, sweets not fresh
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September 2018 by Robert Georges
amazing