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January 2024 by Jane Gallagher
The pharmacy folks at this Osco are fine, competent and friendly, which is rare when one needs to fill a prescription these days.
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August 2023 by Donna Messina
Great food
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May 2023 by Tat T.
All praises to Barb at the flower counter! She saved us- last min order for corsage and boutonniere for prom. She put it together beautifully! Thank You Barb!
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March 2023 by Todd Stern
Great staff. I have been going to this location for 20 years
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December 2022 by Rixky W.
Customer service from somebody who was at the time "in charge" was beyond disrespectful and it was unbelievable. This happened a couple months back however I have just now been able to retrieve my yelp account and haven't forgotten. As you can see I put 20 dollars in coins into the machine expecting to get my receipt but this showed up instead. I asked an employee and she told me she has no idea why it did that or how to fix it and get my money but that I can come back the next day when a manager was there. I came back and asked customer service to speak to a manager. I took these pictures specifically incase they assumed I was lying. I told the lady at the customer service who claimed that she was the one in charge what had happened and she immediately upon approach was disrespectful. She had very dull answers and kept countlessly repeating "If you don't have the receipt from the machine I can't give you the money". I told her every time that, I KNOW THAT BUT INSTEAD OF GETTING THE RECEIPT IT SHOWED ME THIS. She didn't believe the pictures until I got the employee from the day before to come vouch for me. Overall in the end she rudely said she's not gonna help me and this was the worst experience i've had with a business. I never get into any type of altercations but when I needed help this lady gave me a disgusting attitude and acted very immaturely. Id recommend visiting another jewel osco nearby to avoid encountering this disrespectful piece of art, because I'm warning, that your experience is bound to be nothing but unpleasant if you meet this woman. Unfortunately I didn't get a name but one look at her and you'll know. I hope this lady gets fired she is horrible at serving customers.
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December 2021 by Selma L.
This location is well worth the 8 minute drive from the Waukegan Rd location.The store is much cleaner, well stocked, and friendlier then the one 8 minutes away. It has also been remodeled which is a huge plus. It is is large store with a large seasonal section at the front of the store, ample check outs and self check outs too. There's always someone around to help out, and that's not the case for the other location.All in all, one of the better Jewel stores in the area
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June 2021 by Mark N.
This Jewel Osco will be my new go to store for liquor purchases. I was recently in it and needed some suggestions for liquor purchases. I asked for help and was introduced to Ryan. Ryan could not be more helpful, he was patient with all my questions and made lots of great recommendations. His friendly, dedicated and professional demeanor was so sincerely appreciated.
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May 2021 by Nimesh P.
I want to give Ryan, the new spirits/wine/beer manager, kudos for his customer focus and suggestions. It is not often that you see a person take so much time to provide input and go above and beyond to help customers! I was patiently waiting for him while he was assisting a older lady. She had a MILLION questions and I noticed he was patient, friendly, and offering her solutions to her requests! I was impressed! Also, he helped with my wine and liquor requests and told me to buy more to get a bigger discount. He also went above and beyond to call me when an item was received by the store! These days, these type of people are hard to come by. Ryan is the reason I will be loyal to this store for my beer/wine/spirits purchases in the future. Thank you!
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August 2020 by Carol P.
I was getting lunch meat at the deli and the woman who was going to assist me was eating a sandwich. When she saw me she stopped eating and wiped off her gloves. I asked her to change her gloves and she made a smart comment to me. Then when she was slicing my lunch meat I noticed some scrud on the blade she was slicing my meat with. I made a comment to her about it and she gave me a smart remark. She was so rude. I can't believe that a Jewel staff person can talk like that to customers.
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March 2020 by Donna Sorci
bagger sneezed into his hands! I had to tell him to go wash his hands! horrible management, ignoring all advice regarding transmission of Covid-19 cornonavirus. I called today to complain/advise additional sanitation training for staff and was cutoff!
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February 2020 by Hafiz Abdul Basit Malik
Very nice and good stuff.
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November 2019 by Elizabeth R.
Pharmacy service is always fantastic -- rx's always on time and staff is always friendly.
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October 2019 by Annette B.
For me, this is a super convenient location when I'm on my way back from the North Shore. Everything is easy to find and there is ample parking in front of the store. No complaints here.
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August 2019 by John S.
This review is a 5 start review all because of one of their employees Chuck at this jewel. Chuck at the customer service desk. He's super nice and friendly. You can see how much he cares about his job. He goes out of his way to help others - seen it on multiple occasions. Very knowledgeable about all products and where they are.
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May 2019 by Ethan Y.
Do Not come here at night. There is only one cashier and one bagger the amount of times I've been here. The management need to either close this jewel osco early or have at least more people clocked in at night especially cashiers and baggers to keep the flow going
