-
February 2024 by Patricia Aalbregtse
Very friendly and helpful staff, beautiful dresses at multiple price points focused on formal event wear for women . .not a bridal shop. And Gigi is hands on and invested in each customer's perfect outcome.
-
January 2024 by Hoyer Family
I don’t see how anyone could go wrong going to Gigi’s! She has every kind of dress for every kind of budget (and she does stop to ask you budget before beginning). I went there yesterday with some friends to help me pick out a mother-of-the-groom dress. Gigi herself helped us. She was so organized (dealing with a busy shop of customers but giving me all the attention I needed), kind in directing me to what would work for me, wonderful at including my friends, good at giving advice when needed, excellent in listening to my idiosyncrasies, not pushy, and always so beautiful and elegant herself while doing all this. In the end, I found a dress I loved but want to wait and see what mother-of-the-bride does. Gigi was so understanding of that after all the time and energy she put in to me. That was the icing on the cake. (She has all my details written down on a card. So hopefully, I will feel I have the go-ahead soon from mother-of-the-bride and can return to Gigi’s soon.) There is a reason Gigi has been in business all these years (or many reasons actually!)!
-
December 2023 by Rose D.
GG and her staff are wonderful people to do business with. They understand what you're looking for and make every effort to try and beautiful dresses that will work for your occasion.. They are a pleasure to work with and they have beautiful merchandise. I will be back shopping there again.
-
December 2023 by JoyMarie Bolger
I Absolutely Love Gigi’s — just on this occasion bought a lovely gift of jewelry, a necklace, and a gift from self-to-self ( oh I confess! ) of a pink ‘quilted’ coat ( much more chic of one than the hundreds of others I have seen to-date). Gigi’s is by far my Go-to place for special occasions, large order small scale, benefits or close family friend interviews— gifts— or the job interview if I want to dress-to-impress. The ‘Whys’ are Simple: First, I literally ‘CanNOT go wrong’ at Gigi’s because Everything in the store is in Good Taste—the Work is done for me!— and their team ( (Gigi; then, in alpha order, Christina, Constance, Danielle, Magdalena and Michelle) are those whose opinions I can and do trust. Conservative; Festive for a given holiday; a little harder-to-pull-off … whatever it is I am looking for, what I can Count on is that the items at Gigi’s — from apparel to jewelry to other accessories— are carefully selected, Refined and turn heads for the Right/ Correct reasons. ‘Lazy Shopper’ that I am!— I confess— I have received only compliments on anything I have purchased from Gigi’s. ie Without having to go through racks and racks at a department store for something that often winds up mediocre at best. ( Only time I ‘suddenly’ am revived is Shoe- Shopping… Then I am going to another galaxy, hiding on a NASA spacecraft — if that is what it takes— to get my Shoes. If I had any sense other than for ballet-specific shoes, I’d have to hire Gigi’s staff to accompany me! ) Gigi’s products, store size and her staff make my shopping Worry- free; walk out with no concerns that what I purchased will be ‘way off the mark’ for the needed occasion I am attending or person I am buying for. Second, I can trust their staff— I Ask for opinions and want them from THEIR staff; after all, the best-looking (dress, etc.) is not necessarily the best ‘for me/ for ‘one.’ I have worked for employers — ( and left on my accord) who instruct their staff to deliberately lead a customer to x-highest price item— with No or very little regard for the Customer’s needs or how the particular item will work for her or him. Utterly inappropriate and Not the kind of customer service I particularly want to receive ( nor ever give, that is for sure!) Again anything I have worn from Gigi’s or gifted has received a compliment …Last but not least, items are seasonal, and chic and ‘in vogue’ but Never a ‘fad’ item … that lacks class… the ‘WHAT on our green- brown- increasingly not-so-green EARTH were were thinking?!’ items that mark a certain generational trend. I am in the classical ballet world where tutus that are just — ethereal, too-pretty to touch—abound, reserved only for the ballerinas (much!) more accomplished than I. Gigi’s is the real-world equivalent of that quality and grace in its offerings. Everything one purchases at Gigi’s, dresses and suits especially, will leave the wearer exuding Class, Grace and nonpareil Exquisiteness in the overall selection. Class, Grace and Refinement NEVER go out of style, and in the 30+ years my family (5 women!), friends and colleagues etc have shopped here— it has always been the right choice! Thank you Gigi’s! ~ joy
-
November 2023 by Tonia Khosravani
I bought my mother of the bride dress from Gigi’s it’s absolutely gorgeous. Gigi’s has a large and beautiful selection of outfits. The staff is very professional and friendly. If you are looking for formal dresses / outfits Gigi’s is the place. I highly recommend !
-
May 2023 by Catherine Boomer
We came here to shop for my MOB dress. I was hoping to find something unique, fun and not matronly. Constance was our consultant and she could not have been more wonderful. She knows fashion and was excellent at guiding me towards dresses that enhanced my style and shape. I hate shopping and Constance made my day!
-
April 2023 by Nicole A.
Absolutely worst service I have ever experienced! Made appointment to go in with my daughter get to look for prom dresses. She found one she loved. They said it came in new colors but did not have color swatches . They took my information said they would txt me sane day the color swatch. No txt called next day Danielle said she would call and txt me back with color swatch. I wanted 4 days called bay spoke with owner. She had an attitude and said Danielle probably never got the swatch! Well ok a phone call saying they are still following up would have been nice! NO SUCH LUCK! Owner said she would absolutely call me back same day or next! It's been one month!! No follow up at all!! I found the dress in the so called new color at a different dress shop and it was $100 dollars cheaper!! DO NOT WASTE YOUR TIME OR MONEY ON THIS PLACE !! No wonder they changed locations and made it smaller!! They cannot keep any customers happy!!
-
January 2023 by Joanne B.
There is fashion -- bridal, formal, work, school, leisure -- any-- that makes others turn their heads for the Right/Correct reasons; then fashion that makes others turn their heads for the Wrong reasons. Fashion that is exquisite and refined versus ostentatious and gawdy; fun with a flare and relish to suit individual personalities but not haphazardly 'slapped' together for negative attention. At Gigi's, you ( those you are shopping with and / or for) will get only the former-- the outfits, accessories and jewelry that turns heads for the Correct reasons. They offer bridal and bridal party couture, but also outfits appropriate for formal dances; black-tie and other 'cocktail' events; every day wear and work-wear for jobs that require more-than -casual -attire. I shop there for formal events, work and gifts alike-- Just recently purchased a gorgeous bracelet for my 12- year old niece that was personal, suited to her age and style but one I think will be able to wear for most her life. Whatever your occasion or gift need, if you are doing accessories or jewelry for a loved one-- The Likelihood of a fashion faux pas or poorly chosen gift is near-impossible to occur if you shop at Gigi's. Not only are their offerings near-foolproof, but the Staff at Gigi's are adept, Genuinely caring and knowledgeable. They take customer care as a number 1 priority; that includes not only the lines and attire offered, but making sure that that You look great in it. They 'read' their customers-- in terms of appropriateness for occasion-- likes and style-- well to hit on the right items. They are Not a physically huge establishment or international business-- meaning Each and Every customer who walks into their shop is treated by their staff 'as if' that customer is their 'One-and-only.' It's size means their staff Know their customers, lines and industry; there is nothing more frustrating than retail establishments who have 'over-stretched;' good intentions or not, these larger places are too stretched thin to help their customers with Quality care. Gigi, Danielle, Constance, Magdalena, Michelle and Christina ( their seamstress -- I am outright in Awe of her skill !)-- will Not let you leave without looking anything less than fabulous. The Integrity of their staff; fine offerings; customer service and true knowledge of the workings of the industry has Earned-- Earned-- the reputation of Gigi's Closette as a leader in the industry in Glenview and the north shore. Family- run for now over 70 years ( going back to its roots in Wilmette, as Dorothy's)-- Gigi's couture abd accessories 'shout' Exquisite, In Vogue and- above all-- Classy 'with a capital 'C.' ' The designer lines sold at Gigi's will earn the wearer the 'Look at me!' for unrivaled refined taste on the part of Gigi, her staff and buyers. Think: Chanel- Audrey- Princess Diana- Jacqueline Kennedy and Michelle Obama class. If you are seeking: - couture simultaneously refined and outright Classic-- yet fun, seasonal and with a chance for personal flare - a range for many ages, including young adults for first dances etc - formal wear for, eg, events and other conventions - more formal work - wear; (when I was working downtown, in ballet industry, Gigi's was absolutely indispensable for wardrobe choices that were both fashionable and that also allowed me to be active and 'run' between floors and responsibilities) - jewelry that catches the eye with feminity and class, (yet will Not 'break-the-bank') -* a STAFF who knows their industry and assists their customers with INTEGRITY in their dealings-- Then you'll love Gigi's! (And I thank them just most recently among many years of shopping there, for a great emerald- green dress for my cousin's wedding this summer; and for a Christmas gift for my niece that she adored ). ~ joy
-
November 2022 by Diane Sherman
I had such a mice experience at Gigi's Closet to purchase a mother of the bride dress. Each person I worked with was so friendly, knowledgeable and a pleasure to work with. They helped me pick the dress that looked the best and was the most comfortable to wear. And it was so nice to see the owner Gigi there every time I came in.
-
September 2022 by Andrea Gibson
From the time I walked in the door I was greeted with kindness!!! Gigi herself took care of my needs! I was freaking out cause my dress for a wedding wasn’t the right size and I was scared it wouldn’t get to me in time. From the reorder, to the alterations, to the hem, everyone were sweethearts. Gigi herself and her team are just amazing!
-
July 2022 by Tina Sabatello
I had a 12 PM appointment and couldn’t get into a fitting room until 12:30 PM. There are only four fitting rooms.One sales lady told me to not worry about the color that they could get almost all dresses in black, then after I chose my dresses, another sales lady said more than half of them did not come in black.Then I went to the fitting room, tried on the first dress and nobody was there to zip me up. I zipped it up myself. Then I tried on the second dress and still no one came.Luckily, I was not happy with either Of the dresses. I almost made it out the door without anyone noticing and then a sales girl says OK we have a trunk show coming up are you interested?For obvious reasons, I said no.I have been too much nicer boutiques that give you a personalized experience.
-
July 2022 by Christianica Center
Gigi's Closette is to the wedding, prom and more formal every day wear (work etc.) haute couture fashion industry what a store run by Coco Chanel, Versace and Valentino would look like. ..with (the late) Hepburn, Jackie Kennedy and Princess Di as its models.Thrown in with some 'Betsey-Johnson-ISH' :) fun and flair for All ages in terms of hearts and femininity.I.e. I LOVE Gigi's. I am back in my young girl, Make-a-Beeline-for -Anything-that-Sparkles mode in her store, and the sparkle is everywhere--yet her gowns and clothing are refined, elegant and classically chic. There are No items in her store that speak tawdry or in poor taste--I am a ballerina, (lesser of a gymnast and figure skater), and so well- exposed to beautiful, exquisite costumes and designs in the world of classical ballet.But Gigi's never fails to meet my needs for weddings, dances, other formal events, and some of my day-to-day-work attire (retail and tutoring).Her prices are reasonable; the store is NOT huge nor overwhelming but offers just-the-right-range of inventory; and one is sure to find something for the occasion.Moreover- I trust her small staff to give recommendations I actually value. Gigi, (then Alphabetically) Christine, Constance, Danielle, Magdalena and Michelle-- are the type one would want as friends. I realize they are selling a product-- sure, its a business--but they giveHonest, down-to-earth advice on fit, style and best options withOUT any pushiness or manipulating a customer into a sale. . .As a customer, I feel there is integrity in my interactions with them; they want me and their customers to leave looking and feeling their best -- in attire formal but that also reflects the individual's personality and allows them to Enjoy the event.'No'-- I may not purchase my running-around tiresome errands- or going-to-the-gym attire from Gigi's-but Yes absolutely rely on this boutique for events and some day-to-day work items of Quality, items that have lasted me for years.I Love Gigi's Closette- highly recommend it--(and the item for my niece even won my brother-in-law's approval-- my niece loved it).
-
January 2022 by Brad Myers
Everyone we spoke to at Gigi's was great! Very knowledgeable and professional team.
-
March 2021 by Amy Burtner
As always, Gigi's had friendly staff, great options and great prices. So happy with today's finds!
-
March 2021 by Courtney M.
Gigi is wonderful- offering all kinds of options for everyday wear to special occasions. Such a cute store filled with everything a girl would want in her own closet!