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March 2023 by Daryl Franklin
Sir Charlie was awesome, very nice man.
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January 2023 by Rhizza Callis
Very disappointed. They lost 2of my boxes and no one seems to be doing anything. Will never use them again.
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December 2022 by Marilou Tabulog
I'm just asking if it's sea cargo, how long will it take to arrive in the Philippines, because the ship boarded on Oct. 11
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December 2022 by Emmanuel Mijares
Handles expensive Balikbayan boxes without care. If you want your loved ones to receive their gifts damaged and/or missing, by all means use this service. They take no accountability if your package is received in a state of despair. ‘Insurance,’ is non-existent when you need a form of compensation. Save yourself some time and money by picking a more reputable service. Salamat po
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December 2022 by Armin Luna (Arlu)
Great service! We have been customers for years now and Carl has never disappointed us. Deliveries are on time for the most part and our families back home have not reported any damaged item.
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October 2022 by Lainey Garces
The worse customer service there is. Falsely re-assures you that your package will be delivered in an appropriate time, and months later its still hasn’t arrived. Ive called 3times, and every time he asked me to send an email, a week later….no email response.IS THIS A SCAM COMPANY?!?!?
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October 2022 by Jerry Woods
I shipped 5 times with them my package always got there just the last 2 years everything seems to take longer but I guess thanks China for that.
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October 2022 by Justin Traefald
Poor tracking. Sketchy service. Cannot tell me where my box is or when it will arrive. Always out for delivery from Cebu. Not trustworthy. Find a different service.
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October 2022 by virgil ayers
They will ignore your calls and texts.we don't receive a text back unless you use another phone .Then you will get a story about where your boxes are they don't even know . I have kept all the texts and attempts to call as evidence of this
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October 2021 by Tim Hess
They advertise "door to door" but door deliver. They expected my mother in law to pay to travel 5 miles to pick up the package. When she refused they didn't deliver.
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October 2021 by Marocil Rex
I can't truck my box. I have a trucking number but they're trucking system is not working well.
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October 2021 by Neil Hinterberg
Great price and great service, this is the shipper we always use now.
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October 2021 by Clare H
Sent my package in December. Until now nothing. No tracking number! ETA is said to be March, then it's April because there is still no holiday! More than 2 weeks after the holiday, still nothing! The former is said to be tomorrow! It couldn't even be tracked when in the Philippines if the luggage was already in the Philippines! POOR SERVICE!
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October 2021 by Nicolasa Solis
My brother in law sent 5 boxes one after the other from AK USA to Taguig Phillipines in April but until now nothing has arrived what happened
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October 2020 by Shazia yuri Natahlia
No poor delivery by Carl express.. will not do it again