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June 2024 by BHAILAL PATEL
There is no one responsible person in pharmacy. I went to drop off my prescription and they said an hour we will call you so it’s fine but I didn’t get call until 2 hours. Finally we went over there and they said few more hours or don’t know when. It’s a rediculous. My suggestion is they should change staff of shutdown pharmacy.
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June 2024 by Disha Patel
If I could give it 0 stars I would. The staff puts you on hold and never gets back to you and eventually the phone gets disconnected. I understand understaff but 3 days in a row?
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June 2024 by Василий Лисовой
Printing service doesn’t work
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May 2024 by Akmal Khasanov
Try to avoid this location if you need photo service. the Spanish lady was racist and didn’t want to serve us.
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March 2024 by jimena vences
To be honest all the bad reviews had me worried that I my prescription wouldn’t be ready. When I headed in I saw there were only two people working at the pharmacy one was at the drive thru and the other was refilling prescriptions and they did their best to attend to everyone as quickly and easily as possible.
Despite being understaffed I got my prescription without any issues.
Thank you to those pharmacists who are doing their best.
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March 2024 by Shelley Kirn
For the past year or so service has really gone down. It took 25 minutes in the drive thru tonight - I'm shocked if I'm out of line in under 15 minutes. The pharmacy is seriously understaffed - please hire more techs!
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January 2024 by Cathy
Second day calling as I was on hold for over 10 minutes yesterday for nobody to answer and continue placing you on hold until In continues to ring and magically disconnects.Called today and never a live human they are awful!
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January 2024 by Justin Muir
Wish I could give 0. I am in the waiting line right now. I know I’ll be here for a good half hour just to get a script. If you call you’ll likely wait a good 15min then magically you get disconnected. No joke this is the worst pharmacy I’ve ever experienced. For the drive thru you’ll probably get excited when you finally get to the window. Be prepared to wait 10min just at the window before getting any service. Might as well plan a day to get script here.Ok - so for fun I jumped out of the car pool line and ran into the store. Same deal - the line was insanely long. I got excited yet again to see my wife pull up but thought I might have a chance to get the scripts first. She actually got them before me. I wasn’t holding up the line by the way - I left promptly and wised everyone well.My total time to get 2 Rxs was 25min at the drive thru. Amazing!I
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November 2023 by Olga Gaeta
Trash service is right. Ready to switch my prescriptions to Jewel Osco.
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November 2023 by TK Petry
Horrible service. Not truthful with customers on status of prescription. Enjoys watching customers who are frustrated and provokes them. Does not care about a human, would rather see them dead. Asst. Manager of store said to post on social media, they don’t care.
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November 2023 by Josh W.
Four cars in front of me took 30 minutes in the drive-thru. I don't like the fact that they have one tech that's helping the front counter and then rotating back to the drive-thru. I realize help is hard to find but they should organize this a little bit better. One of my prescriptions was not going through on the insurance, I was asking standardized questions to see why it wasn't being covered and I think because so many people were waiting they didn't want to assist me. So I cleared it up with my insurance later and came back, now they didn't have the item and I had asked how long it would take for them to order it and they said they can't They told me I need to transfer this to another location. I asked do you have any recommendations on what location would have this and I was given a flat out "no" with no other assistance. This location has always been kind of so-so but it's really gotten a lot worse.
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October 2023 by Tommy Tkaczyk
I don't normally give bad reviews but when I do it's to this pharmacy. My Insulin refill was canceled for no reason and then I had to reorder to find out they are out of stock 3 days later after being promised to have it no later then Monday. No notice of any kind and when I called in to voice my concern, it was basically too bad so sad. Who needs Insulin to survive anyways??
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August 2023 by Travis Taff
It's understandable to have long wait times being short staffed, but it's absolutely unacceptable to keep people on hold for twenty minutes and then just disconnect. Try having some compassion and empathy. The phone was picked up and placed on mute then disconnected two minutes later. A simple can you please hold and not hangup on someone is all you needed to do.
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August 2023 by Andrew Hurth
Writing this from my car at the Walgreens drive through. This might be the slowest pharmacy in existence. I’ve now been in the “quick” drive through pickup line for almost 60 minutes. Only one more car to go. The last one took 10 minutes, the person in front of me has been sitting at the window for at least 5.
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July 2023 by Sabah H.
What is wrong with their phone line system?! They NEVER pick up the phone. I was on hold for 35-40 minutes eventually phone rang and rang then disconnected