-
April 2021 by Alejandra Berber
They are closed at 520pm when should be closed at 6pm.
-
July 2020 by Fanny Espinosa
They are just playing around with each other. No help you ask then a question and with no solution. They gossip about customers and laugh right in your face. No respect.
-
June 2020 by Michele Wilson
Trying to get a hold of someone to talk to you in person these past two months have been incredibly a horrible experience, it seems nobody really speaks English that well and when you tell them what your problem is they put you on hold and they never come back, on hold for 30 minutes or more terrible terrible terrible terrible terrible customer service had an issue with my card tonight I miss placed it but I found it later on this evening couldn’t get a hold of them to tell them I found my card so when I tried to use it later it was declined can’t get a hold of anybody to tell them that I found my card this is a complete mess and I am totally over this bank I hope somebody reaches out to me and fixes this TCF customer services are horrible horrible horrible I am so sad about this because this was always my go to bank
-
January 2020 by jeff lnha
Bad bad bad customer service tcf bank will never get to the level of other banks like chase or BMO
-
October 2019 by Lindsey Pruett
Good experience!
-
August 2019 by Rosalia Aquino
Very nice and helpful staff. The wait can get long depending on what people need. Given that it's a small branch, it's understandable.
-
February 2019 by Brian R.
They have no customer service skills...PERIOD!! I wish I could have recorded the conversations that I just had and post them to social media. I bet you they would not be rude to their long term "customer" after hearing this garbage. Ridiculous!!!!
-
August 2018 by Vidi Ramirez
Tcf is not helpful at all i wouldnt reccomend this bank at all
-
March 2018 by Martin Fila
Very helpful, never had an issue at this location
-
January 2017 by Cory Wilkins
Arrived a minute after official closing. They would not help me. Three tellers standing around literally doing nothing but chit chatting. Rude when asked if they could please make an exception as I had raced there to try to make it. The service and disrespect has prompted me to write this review and to close out my accounts with TCF. I've never had a bank be so unhelpful. One minute.... really.
-
October 2016 by Stan Sobol
Very misleading information. Waste of time and gas. No branch at this location. Thanks google
-
February 2016 by Josh Witt
Drove in middle of snow from one branch I guess recently was closed by TCF. Was cutting it close but got there at 3:58 or just tad before 4pm which is closing time on Sundays. I completely understand it's cutting it close, but all 4 tellers had their drawers closed out and wouldn't take my business deposits. Terrible customer service, as a retailer I know you NEVER close early or right as the clock turns. Based on other reviews not surprised, this branch is a reason why TCF is reaching for that 5th star. Avoid this branch if possible.
-
May 2015 by PHONTRONICS SCHAUMBURG
Friday morning 10am only 2 tellers and no management onsite. Several customers waiting in line. Why am I still banking here?
-
May 2015 by Jesus Sanchez
try to find open hrs and I cant
-
May 2014 by Patti Howard
Love this bank