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February 2024 by Meli Spahic
Arturo is the best ,very helpful, awesome customer service and really goes out of his way to make sure his customer is happy and will definitely hook you up , gotMe a great deal on iPhone .
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July 2023 by Madison K.
I walked in to look for a new phone. The man inside did not even acknowledge my existence. I left. (The place was empty and I said "hello" to him.)
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July 2023 by Jose Sanchez
Great customer service.
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September 2022 by Michael Smart
Best place for phone service. Always fix my problems and assist in what I need. They always has the answer for me.
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June 2022 by Novelist Cece S
I don’t recommend this Metro PCS! Get a thorough break down of your bill because they are shiesty and are going to try to hit your pockets! I came for the deal they had on the IPhone Se for 79.99 and was told they don’t have it available and I would have to go near Chicagoland. Now, I have the IPhone SE (I purchased it from them literally minutes after he told me they didn’t have it), and the deal I was told I was getting is the phone free if I get the $60 plan, and pay activation and taxes. My total came out high, I asked for a break down and he made it all add up (I purchased a screen protector and case too, at a deal I was being told, so I just went with it) Upon getting home and settling down and looking at the final bill, I saw that I was charged for a protection bundle I never even opted in for or was asked about. Metro corporate was able to reimburse me for that when I called them but just that alone combined with my experience at the store make me question the store integrity period and wonder what else I was wrongfully charged for. I don’t know if this a racial or a location thing but what I can tell you is that I have done business with several different metro pcs before in Chicago and I have never felt wrongfully charged or even got the feeling I was being given bad information. I am going to try to escalate this to the highest power just because I do not want anyone else going through this and I want to hold everyone accountable . We are fresh from a pandemic, currently experiencing inflation in our economy, it’s no reason these big companies should be trying to take our money from us
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March 2021 by Lila Andujar
Excellent customer service, friendly the moment I walk in I was greeted they answer all my questions and I end up switching from Boost Mobile getting better service including 5G network and lower monthly payments on my family plan long distance included.Thanks Rigo and crew associates at Metro Glendale Heights IL.....
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December 2020 by jose arriaga
Excelent service
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December 2020 by Manuel Soriano
I was told the plan I was gonna get and after port in the guy told me that he didn’t know what happened but the promotion wasn’t valid anymore
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August 2020 by Harry Patel
Very helpful and friendly
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June 2019 by Roy Breede
This franchisee has two locations that are very convenient to my home. The owner and his staff are very service based and have provided excellent service as far as this old country boy is concerned.
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January 2019 by Gul R
Best metro, super nice and fun people that work here. Got a great deal for 4 lines all free phone
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December 2018 by Dj CAz
Awesome customer service! Great deals! I will definitely will be making my to go store for any cellphone needs!!
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December 2018 by Darla Watrous
They didn't have the newest phones, or cases. I ended up having to shop online. Slightly disappointed.
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February 2018 by Greg Meyer
Excellent
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December 2017 by Brenda Velazquez
I've been coming here for a long time since it opened great customer service, Great Value andyou deal with the owner one on one.
