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March 2024 by Garon Gangi
Awesome customer service. Ask for assistance and everyone got up and helped.. The orange place was the worst I'll ever had.. I love this place..
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February 2024 by Bryce Lee
An Employee moved a cart out of the cart corral that hit my car, dented it and scratched it. I was in my car after making a purchase at this location and saw it happening live. The manager then denied that she couldn’t see anything on the camera. We file a claim and they take 3 weeks to get back to me only to tell me that they have determined no responsibility. This is a place that gets thousands of dollars every month from our business and they can’t take responsibility for something so minor caused by an employee on the clock working for them. Big corporations that don’t care about customers lining their pockets with money.
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February 2024 by Saad Shamim
Home Depot is near my house, I rent machines from there, but their machines are old, so I thought I’d try Menards. I rented some machines from here, and when I went to return them, there was a lady named Elizabeth. She gave me a very hard time, first she said the machine was not clean and she would charge me an extra 20 dollars, when I confronted her, she called the manager, the manager saw the machine and said it was clean and don’t need to charge extra. Then she said that you came an hour late, I will charge you the full rent for the next day, then I confronted her again, the manager came and told her that an hour is fine, don’t charge. I had a lot of trouble with this lady, now I will not rent anything from Menards, I am fine with Home Depot.”
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February 2024 by Loan Vi
Pick up order process is stupid. We have to scan the barcode to get in. Then call the guy to come out then when we leave we have to have another guy check our ticket and see where the item is in the car like if the order is left in the trunk so we have to open the trunk ? Get double check for what? So time consuming. Never coming back here
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January 2024 by Carol Greenberg
I went to buy toilets that were on sale. I walked around the whole store and saw many employees that did not acknowledge me at all. Then when I got to the right section, an employee named Matt came over and asked if he could help me. i told him i wanted to get the two toilets that are on sale and explained that i work Monday - Friday and don't get home until 3:10pm or so and asked if there was anyway they could deliver at that time or later..Matt asked me to wait a few minutes while he checked to see if it is possible. He came back and told me that was not a problem. Then i walked to the back of the store with him where David was working. He asked me if Saturday would work and i replied that is even better bc i am off on the weekends. So David took care of writing up the order and told me to pay at the register and make sure the delivery charges shows up as well on the receipt. Then they both wished me a Happy New Year!Matt and David were very helpful and I just wanted you to know they made my day! Thank you guys! i appreciate you both!!!
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January 2024 by raul
It’s time to bring in the self checkout lanes if you’re only going to have 4 cashiers
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January 2024 by Art M
Shop here, leave all money
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December 2023 by Michael Lu
It's Menards. Always rock solid prices and selection and well above average customer service and friendliness. Would always recommend Menards. Hard to find anything negative to say about the place
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December 2023 by Josh W
Not much to say about this location as it's just a hardware store and I come here at least once a month. I'm always in and out pretty quickly. Shelves seem to be pretty well stocked. Occasionally it's hard to find an employee if you're looking for something, but once you find someone they're pretty helpful. Lots of sales over the last week. Easy to make returns, sometimes there can be a line for the returns, especially this time of year. Overall this is a very clean well stocked and maintained location.
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November 2023 by Irene Galvan
I had a key made here and it didn't work because he used the wrong blank. I returned the next day and they made a new one that works fine.
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October 2023 by Ruben Herrera
Went in on 10/23/23. Wanted to buy vinyl flooring item number 7257475. Online said the store has 68 boxes in stock but only found 12 boxes. Asked an employee for help and without checking or looking around or at least pretending to be interested, he said that's all they have. Either the store somehow lost 56 boxes of vinyl flooring or the guy didn't feel like helping me out
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October 2023 by Dennis B
Terrible performance matching inventory with actual. Drove 35 minutes for a product that was claimed to be in stock differing greatly from reality.Very Disappointing!
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October 2023 by Patrice Gallagher
Matt, in the paint department was phenomenal. If it wasn’t for him telling me step-by-step how to stain and varnish the retreads for my stair case I would have messed up for sure. I think Matt is the head of the department. All the people in the paint department are really great and I just wanted to do a shout out for Matt because I have never done this before and it turned out beautiful. I will add photos once I’m finished varnishing. Thanks Matt for an excellent tutorial.
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August 2023 by Jeff klausner
The only reason I’m writing this review is for Matt or Matthew in the blind department. He was insanely helpful and extremely friendly. 10/10 Customer Service. 10/10 Knowledge. 10/10 Great Guy.
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July 2023 by Pokegemz
Excellent location just off of North Avenue about five minutes west of Highway 355. Everything you need such as Plumbing, Carpet, cabinets, paint, appliances, lumber, and even outdoor HomeGoods and barbecues.
