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“Great store location, and always very helpful staff. They seem to have been able to maintain a good staff throughout the pandemic, which lots of retailers have struggled with.
This location can get really busy, but the staff does a good job of helping people checkout quickly.”
“This location was so easy to shop and find lots of high quality goodies for our new home. Walked out with smart toilet, beautiful wood vanity and swanky faucet. Glen was so helpful!”
“We were new to the area and had a full home remodel looming. After a google search, we dropped into ProSource on a Saturday and were welcomed in, even though we weren't sent by our contractor. We got hooked up with Rachel and could not have been happier. She made the overwhelming task of picking out tile, grout and countertops easy. The communication was fantastic and everything came in on the promised time line. Plus, Rachel is just a really nice, nice person. You won't be disappointed.”
“I’ve been here several times for various home improvement items, garden tools or plants, and even cleaning products (better prices than Amazon!) and this last time I was really impressed by how helpful Scott was in lumber. He helped me find exactly what I needed, even found an alternative option for a 2 x 2 I needed in cedar, and made the cuts for me perfectly. I really appreciated it and my potato box I’m making is coming along nicely. Thanks again!”
“Receptionist very helpful - put me immediately in the section of the store where I found the type of faucet I was trying to replace.
Chad Fuko - very professional, knew his product thoroughly. Chad took one look at my faucet picture and said “Devonshire - $381.29” I never thought I was going to find my 16-year old faucet. Chad nailed it in 1 minute. Two forms filled out via email, and I had my faucet - and a very happy wife. Doesn’t get any better than that.”
“Great store, staff is outstanding especially the folks who take online orders for delivery. It would be great if you simplified the voice mail greeting for the store, its obnoxious to wait through such a long greeting, every time I call the store it's a process. Again, the store is great!”
“Shout out to Steve at the Pro desk for taking such a dedicated commitment to real customer service to help resolve a H. D. corporate level situation.
From now on, I will only go to Steve for all my future business purchases.”
“They had most of the stuff for prep work before major floor refinishing. Good service from the young staff, but typically nobody seems to have any deeper knowledge.”
“Karen in paint was wonderful. She helped me find the correct paint, color matched it perfectly, and listened to what I needed. I highly recommend Karen! She's also passionate about what she does. Couldn't have asked for anything more. I will be back if I have any paint needs just because of her”
“We bought a table here. They disassembled it for me so that it could get into the car. The staff is very friendly, they told me everything and answered all my questions (taking into account that I am not very fluent in English). I liked the furniture, but it is constantly changing there.”
“8/2024 5* Still a great place!
5/2022 5* Great place. Has what I want when I want it. And at a reasonable price typically. So good place to stop. Parking lot is a bit unusual, but it works.
12/2020 5* Found what I needed at the price I wanted. Staff was kind and friendly. Helpful for what I was looking for. Nice place!”
“The staff was able to assist me when the doors opened at 6 a.m. to pick up and help me load the order on the back of my vehicle.
Thank You to the Staff and Lowes.”
“Barry and Mitch were very helpful and answered all of my questions so I could get the lights that were appropriate. However I didn't get (honestly I didn't think to ask) a hard copy of the protection plan I paid for. It took me more than 35 min to get any info via phone and then it was wrong. I did call the store and the nice person told me where I could get it online. Seems I'm not in the system so i will have to fight that battle another day.”
“It's a Home Depot and it has all the things you'd expect. We've gotten many a yard project done with help from this store. In addition, I like to take my dog here to walk around when it's nasty weather outside. Staff has always been so sweet to her or just ignored her, which is fine too.”
“Shout out to Jack at Customer Service. We were having trouble finding a gardening tool (clearance item that did not list the aisle and bay online, and couldn’t locate the item in the normal spot), so we visited the service desk just to get some direction. Jack not only proceeded to look for the item in the system, simultaneously acknowledged and assisted other customers who were in line on the other side of the desk, but cleared the line and then walked us over to the area and found it in top stock. Super helpful, courteous, definitely a 5 star experience. Thank you Jack!”
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“The Home Depot in Bloomingdale is far better than the Home Depot in Carol Stream.
Staff is friendly and helpful. The management appears to truly care about their team. I've personally witnessed two moral building activities by management at this location. Happy employees leads to positive customer experience.
The store is always clean and I can find people to help me when I have a question.
When I use the curbside pick up the employees always great me warmly, some even engage in friendly conversation. I have called management on two occasions to express how positive my experience their store has been. Once the manager said he was going to buy lunch for the employee I spoke of.
Other Home Depot locations are closer to me, but I go to Bloomingdale Home Depot for the customer service.”