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January 2024 by Amanda
Earl and his team are fantastic! They provide great customer service and the prices on their printers are hard to beat.Thank you Elite for making everything go seamlessly.-CSS Metals
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December 2023 by Todd Eichholz
Earl and his team are the absolute best! They are super responsive if we need service and they deliver a fantastic customer experience!
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September 2023 by S Rad
Earl was amazing! Our copier hasn’t worked as well since March; tried working with current vendor to which they were not helpful, so I started Google copier machines in Chicagoland and Earl responded fast and easy! He walked me through what was comparable and I choose one. He gave us a loaner because we needed it. He finally delivered today and I am beyond delighted…. Even some upgrades because we were in a crunch! Thanks Elite pleasure starting our new business relationship! Woodland Ridge Team
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August 2023 by Shane Radecki
Earl was amazing! Our copier hasn’t worked as well since March; tried working with current vendor to which they were not helpful, so I started Google copier machines in Chicagoland and Earl responded fast and easy! He walked me through what was comparable and I choose one. He gave us a loaner because we needed it. He finally delivered today and I am beyond delighted…. Even some upgrades because we were in a crunch! Thanks Elite pleasure starting our new business relationship! Woodland Ridge Team
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August 2023 by Maureen Jung
Earl and his team went above and beyond with the installation of our new copiers. The process was seamless and far less work than we anticipated. Would highly recommend Earl and Elite Document Solutions.
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July 2023 by jonSun
We recently purchased a new machine from Elite. Our new machine just ran out of toner after a few months, which is normal as we print A LOT of pages. I realized we did not have any toner to refill our machine. I called & Melissa had Alex drop off a toner in less than 30 minutes. That's faster than ordering a pizza. Alex even installed it for us. You can't ask for better service than that. I highly recommend this company. I would give 10 stars if I could.
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May 2023 by Kelley Lynch
Great customer service, awesome prices. Earl and his team are easy to work with, courteous and reliable. Couldn't have found a better company to deal with.
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April 2023 by Noe Janus
Elite Document Solutions is very responsive and helpful. Any time we've needed a new copier/printer, Earl is quick to respond and install has been very easy. Also, any time we have questions or need help with our machine, Earl and his team are very friendly and always resolve the issue.
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April 2023 by Michael Payne
Earl and the team were very friendly and listened to our needs. The installation was on time and training was easy and they answered all questions. Very easy to work with and highly recommend!
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February 2023 by Alexandrea I.
Earl and his entire team are the best! I've been responsible for copy machines in a small government office for 10+ years and will say this has been the easiest company to work with. Prices and products are great. Someone always answers emails and calls and respond so fast to whatever the issue or concern is. Eric the tech is so patient with explaining everything we need to know or understand. Melissa is always so pleasant to work with and speak to. This whole company has been so great to work with. I highly recommend Elite Printing!
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February 2023 by Laura Hamm
I could not be happier with Earl and his expertise and kindness. I needed service for my printer, and he was able to come out the same day and get it running perfectly. That is the quickest turnaround I have ever had with a service need. I will always contact Earl at Elite when I have any printer needs or issues! Thank you so much!!!
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February 2023 by dawn betz
I work for a small company in Evanston and switching to Elite this past year has been an incredible experience! Even though we are small-we have received large size service! The various printers we got from Elite are top notch , but the service is what stands out. They are a rare company that responds swiftly and always with a smile & positive attitude. They feel like much more than a Printing solution. #TOPS #Grateful #looknofurther
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June 2022 by Sebastian Pogorzelski
Elite Document Solutions has been a breath of fresh air. We recently received 5 Multi function printers at 3 different locations. I had the pleasure of working with Earl (owner of the company) and Eric (service technician). I was worried that it would be overwhelming and that multiple issues would arise, causing me to direct all focus towards this install for the entire day. Elite made the installation process so seamless and quick, I was thrilled and impressed. I was even able to focus my attention on other projects while Earl and Eric went to the other 2 sites to install the machines. They even managed to finish earlier than expected! When little questions or issues arose the following day, Elite sent out a technician to help immediately. I didn't even finish writing the email, and Eric was already on his way! I am extremely satisfied with their service and work ethic so far. I highly recommend Elite Document Solutions to anyone who may be in the market for a new vendor to overlook their printer fleet.
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June 2022 by Norma Singh-Mugica
We're a small office in downtown Chicago and we've been very happy with our Xerox printer and our service with Elite Document Solutions. Earl and Melissa have always been super nice and attentive to our needs and are always prompt to respond. Their all-inclusive, flat rates are unbeatable. It's the perfect match for our business.
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May 2022 by Calpark Library
Great Service from Elite. We definitely will be purchasing from Elite from now on. Thank you Earl Everson for the personalize service.
