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“Well, first let me say..that some of the customers are total slobs, ingurant and rude. You people that right bad things about this store have nothing better to do but complain ..don't come there then I'm sure they don't want your business. . May be the store wouldn't have to put notes around the store if people weren't SLOBS and put things back where they belong. The store is a mess because the customers don't want to pick up after themselves, or put things back on the hooks where the found them, instead just place it on the nearest shelf because they are to lazy to put it back and it's to their convince not thinking of the employee's that have to clean up after you. People let their kids trash the store, and the parents do not care the dt is a daycare for their kids. So don't shop there if it isn't up to your standard. Don't blame the store employee's.. blame yourself. Here's a thought.. go in fill out an application and show them how you can make it better instead of you running your mouths.”
“Really friendly staff! They offer a variety of things all in one place! They also offer services such as paying bills or sending money. They also change checks. I'm always greeted with a friendly smile and asked if I need help finding something. If in case what I'm looking for they don't have, they will try their best to have it next time or order it especially for me!”
“This tree is conveniently located and definitely one of the largest dollar trees I've been to. It's definitely a go-to when I need little things, some daily necessities or some food for lunch/dinner.”
“It's a nice size store that is clean and well stocked. It has the usual items, with some surprises here and there. The staff was also friendly and appeared very helpful. If you are in the area and need some cheap items to fill a need, this is a good spot.”
“Very clean store very friendly people the bakery will make you any kind of donuts you asked them to do. The store even has pistachio cakes available most of the time”
“I went to the dollar store this time at the Lombard location. I think this store is much bigger compared to the other dollar tree stores. Well I went and I found some bowls to match with the white & blue flower design plates, coffee mugs & placemats that I bought yesterday evening. At another dollar tree I went yesterday. There was this nice lady associate that helped me & took care of me earlier in the afternoon today. Her name was Genie. Thank you to her for being so kind & helpful. It was good that this nice lady associate helped me because I’m handicap now. I’m glad I bought some newspaper & thanks for helping wrap my beautiful bowls that I bought. I also bought some bouquet of balloons for Mother’s Day for my Mom & also a bouquet of balloons for my daughter too. They really have nice stuff to buy at this store. Good quality & good prices. God bless. I give Genie & this dollar tree store 5 stars.”
“I love coming here because the ladies who work here are just exceptionally helpful :-) friendly, and it makes it so much nicer than just a regular dollar store experience. I will definitely be back because I love that exceptional experience!!! Thank you ladies for your spirit!”
“A decent store with economical items. Costing 1.25$ each, raised from their usual 1$ ! Not a dollar tree anytime literally but still a good bet of looking for a good bargain.Good parking lot, neatly maintained and categorized well.”
“They finally updated their location about a year ago. This used to be one of my favorite DTs before the pandemic, but they started "Falling Off" years before the pandemic. The location started to feel "Low Budget" meaning, they barely had anything and the stock was always low. I actually stopped going to this one. But they are now back on track and the stock is always healthy.”
“Love this Dollar Tree. Staff is great and the store manager Servando is awesome with excellent customer service he went out his way to make sure I found what I needed. Thank you.”
“My go to Dollar Tree. Even though the Dollar Tree on Golf Road in Des Plains is closer, I like this one much better.
Always seems to be clean and organized. Customer Service is always very good. Great parking too .”
“Great store , has a little of everything , very clean and the guy running the register was so nice and very helpful. Nothing bad to say about this store. Definitely recommend this store if your in this area.”
“I like Dollar Tree for the little stuff you don't find at most grocery stores. The price is right, and many items have good quality!! I shop there quite often!!”
“Omg.. I’ll never forget this kind lady associate manager who helped take care of me today. I usually buy my dishes, bowls and coffee mugs at IKEA. But I was just browsing around in the store. And found and I bought some beautiful floral design dishes with matching coffee mugs and matching placemats. This is my treat for my Mother’s Day. So when I have my friends or family over at my place. They will be surprised at the beautiful table setting with beautiful dishes, coffee mugs and matching placemats.
Thank you to dear nice lady night manager Hope. I love this store because of its beautiful kinds of things you can buy. And I am handicap I walk with a cane now since my stroke because I have lupus vasculitis. I had angioplasty surgery I have right vertebral stent & I have numbness on my right side body now.
It’s hard for me to go shopping. But it’s people like dear kind Hope that make a difference in life. Thank you so much Hope for helping me today. That was so nice of you.
God bless. Hope you have more of God’s blessings to come (:
Check it out at the dollar tree store. I haven’t gone there for a long time. It’s really a great place to shop. I give Hope 5 stars for great customer service.”
“Love this dollar store. Has so many nicer quality and just more varitety of party favors, goodie bag items, decor, food, etc. Just really sad the prices went up. Doesn't feel like a dollar store anymore when you need 10-20 items+.”
“I am giving 5 stars to the manager, tall cashier dude that's always present, and the older woman that typically closes because these workers bust their humps!
To the contrary I want to say to the owner, general manager,etc
I was in this evening around 6:48 pm. The cashier ( no name tag) wearing white jogging pants and a black top should be taught to not be holding a customer's money and texting... I wanted to scream from how unprofessional it was just standing there staring at her for what seemed like FOREVER to please put her phone down and finish my transaction. As soon as I walk up she's just texting completely ignoring me and my entire interaction was awkward. I look forward in seeing the manager whenever I walk in as she is incredibly helpful and pleasant and I could've right there and then called for her however she was busy putting the price tags on throughout the entire store trusting this young lady and this cashier should be written up. Next time if it happens again I will be certain to say something. If it were my job, I'd be out of a job, period. I did not appreciate spending $43.00 to give her $45.00 and wait forever to get my change that probably was about 3 minutes total just staring at her and she gave no care because obviously it's welcomed. I have seen the manager at this location train and she is stern, hard pressed while being gentle and extremely patient so I know it is not happening in her presence. We all have things going on at home, etc but that's what a break is for!!
As a professional, please do not respond with, " I'm sorry to hear this. Please email me or please understand.... ( Whatever reason is given it is not good enough)"
In my customer service career as a young cashier I had to learn the hard way by receiving a write up, having my phone confiscated by management until the end of my shift or being sent home without pay.
I do understand that this generation is pretty much... RELAXED to a certain degree but it is common sense, " the customer service is the first contact, is responsible for creating that warm and inviting impression to keep customers coming back vs to their competitors, are responsible for adhering to their employment hand book guidelines of what is acceptable and isn't and the customers wanting to come back purchasing inventory is what creates profit and raises"
Please, get it together. Give your Manager and the old lady a raise as they have been the consistent employees in that store since I moved to Wood Dale years ago. Stop hiring anyone and if you do ensure they have common knowledge of what is expected or train them properly so that these young folks understand.”
“Store has plenty of selection. Best grocery store with the freshest food around the area. Owner is a very nice lady. She provides fantastic ethnic groceries and a decent price.”
“Very friendly staff, one of the people who works there was a big help me today. She went out of her way to find something for that was in the back and looked for it twice when they had already taken it off the shelves. She did not have to look for it but she did anyway. The store in Wheaton is very friendly and very helpful. Just a great staff. I will be back! Thank you!”
“Dollar General Villa Park is an awesome store. The staff is always very friendly making it a pleasure to shop there. The employees are always busy restocking shelves therefore it must be a very popular money making store. Great job General Dollar Villa Park!”
“Pleasantly surprised with this newer Dollar General,very clean and well organized.They have a huge selection of over counter medicines such as cough supplements, vitamins,asprin etc maybe because this was a former CVS store Also picked up a few bargains.Woman employee working hard cashiering and stocking shelves in between customers.”
“I stopped there the other day to get a phone mount for in the car. The first one I bought did not work right?
So when I went back in the manager was so awesome judy. She even came outside to try and help me with the second one that I bought. I have never had an employee, let alone A. Manager at a dollar general come out and try and assist me with a product that I bought.”
“It’s the dollar tree, you literally get what you pay for, but that’s what makes the dollar tree great. You don’t expect the best but that what you look for at a dollar tree where literally everything is a dollar.”
“One stock kid who was wearing black shorts and a hat (he had bleached hair) today was saying how America was going down and why celebrate Memorial Day…I stepped in while passing him and said Memorial Day is for the troops that fought for this country. Because of them you have a job if you don’t like it here then get out. He smart Alecy said thanks for the insight.”
“Just got there 10 minutes before they closed the place was very clean and the workers were very polite I got the item I wanted and waited in line one of the workers was paying for stuff and for the wait they paid for the item I was getting if I could rate this place more stars I would one of the nicest workers god bless that worker ?”
“Their employees are friendly and the store is very well stocked, you can find almost everything you are looking for here except belts for men. I don't know about women. It's the only thing to point out.”
“I have to call out and thank Julie!! I was looking for a Christmas decoration and our Dollar Tree was out. I called this location and Julie was so kind. She let me text her a photo and she found what I was looking for. She put it on the side for me and I picked it up the next morning. So helpful and kind and I just wanted to thank you for going above and beyond. A+++++”
“Carlessa was amazing. She was doing the work of 3 employees at the check out and it was a symphony of efficiency. The person in front of me complimented her as well. Give her a raise!!”
“This dollar tree is nice and organized, clean, and has friendly staff. Always has cute seasonal decorations at the front of the store. And you can't beat the price.”
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“I did not have a bad experience in here. I was expecting it to be terrible based on the reviews. Staff were friendly and greeted people. And I didn’t have to take the receipt myself. They have clothes here and rugs, which is different from other dollar stores.”