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“We rented a truck today and Matthew made it so easy. He was very friendly and explained everything very well. Definitely recommend their truck rental services for moving. Super affordable too.”
“Salesman John is an excellent person, very kind helpful, patient and worked with me to get the best option for me. I completely recommend this store. Very good prices for all the merchandise they sell.”
“Grand Appliance is recommended. We purchased an LG gas dryer and had a great salesman, Fabian, who showed us all the dryers. He spent time explaining the various controls on the dryer we eventually purchased.”
“Ryan was very helpful with our buying a washer and dryer. Explained the differences and which would be best for our sheets and comforter 2 day delivery awesome Thank you”
“I was completely impressed with Angel Calderon professionalism and customer service.” He listened to what we had envisioned and drew up a rendering that was exactly what we wanted. You can’t beat the quality and pricing either.”
“Great company took the extra time to correct mistakes with previous install by homeowner. Corrected the blockage in the line. Very helpful Nice guy Eddie .. I would definitely recommend this company”
“There were a few questions about the difference between what I was quoted and what I was charged. The office in Wheaton made the adjustments and I was happy with the approach they made to resolve the issues.”
“Geiger was very helpful with my Orecks issues. He even gave me a tutorial free of charge! I’ve been going to this location for years and they never disappoint…”
“Extremely satisfied with the customer service! The product technicians Alex & Chris are very knowledgeable & assembled a handful of items for my new apartment. I'm so happy with my purchases everything looks wonderful!”
“This sewing store carries excellent, high quality sewing thread for sewing my knit garments! The gal who helped me nailed it, matching the colors I needed exactly! I also appreciated your special, buy 2 thread spools, get third free! WHAT A DEAL!”
“It’s a business that treats me well, I get here help with reliable parts and professional advice. Sometimes they send me to their competitors if parts are available faster.”
“I’ve been here several times for various home improvement items, garden tools or plants, and even cleaning products (better prices than Amazon!) and this last time I was really impressed by how helpful Scott was in lumber. He helped me find exactly what I needed, even found an alternative option for a 2 x 2 I needed in cedar, and made the cuts for me perfectly. I really appreciated it and my potato box I’m making is coming along nicely. Thanks again!”
“Karen in paint was wonderful. She helped me find the correct paint, color matched it perfectly, and listened to what I needed. I highly recommend Karen! She's also passionate about what she does. Couldn't have asked for anything more. I will be back if I have any paint needs just because of her”
“They had most of the stuff for prep work before major floor refinishing. Good service from the young staff, but typically nobody seems to have any deeper knowledge.”
“The Manager rectified the situation, and advised that no money is ever needed up front. She was able to refund the money when the floor services were not utilized. My floor needed prep work, that they did not offer. I would use them for another project in the future.”
“Shout out to Steve at the Pro desk for taking such a dedicated commitment to real customer service to help resolve a H. D. corporate level situation.
From now on, I will only go to Steve for all my future business purchases.”
7AM - 8PM
220 North Ave, West Chicago
Appliances
“Great store, staff is outstanding especially the folks who take online orders for delivery. It would be great if you simplified the voice mail greeting for the store, its obnoxious to wait through such a long greeting, every time I call the store it's a process. Again, the store is great!”
“Counter staff fast knowledgeable and kind shelves are stocked and notice when a contractor is in a hurry and accommodate there needs this location ranks high compared to other wholesale plumbing houses in Illinois”
“James Billeter is the man!!! Custom Appliance Wholesalers out of Lombard IL is the ONLY way to purchase appliances in Chicagoland and Surrounding Suburbs. My construction project was dirty and I had a few delays but Jim had my back and kept my appliances on standby the entire time. Once I was ready my appliances arrived the next business day. I asked them to install the appliances and that’s exactly what they did! Actually installed the appliances. They actually drilled a nice hole for the drain tube for the dishwasher and attached it to the disposal under the sink. They also cut out the vent hole for the microwave. Now the microwave actually vents out of the house!! They worked with my contractor to make sure the gas line was at the correct height for the stove as well. My hats off to the Custom Appliance installers!!! They took their time so everything fit perfectly. My last experience from a big box store installer was nothing like this. Big box stores only plug in. Take it from a real estate broker and real estate investor. I know the difference. Truth is a worked for a developer who builds custom homes a couple years ago and this is where he buys his appliances. Now I know why he buys from them. I won’t go anywhere else moving forward for appliances.”
“I was having a hard time finding something on the home depot website. One of the Home Depot employees, his name is Ali, (it sounded like that anyways) was so helpful, went above and beyond. He and Charles were wonderful. Both of them, but Ali, who has been there 8 years is a wonderful employee. He works also repairing equipment but we were in rentals that day. If he worked for me, I would pay him as much as I possibly could. Thanku Ali!”
7AM - 8PM
600 Meacham Rd, Elk Grove Village
Appliances
“Reserved and rented a tiller to make a new garden plot. We always rent from here and haven't run into any issues. Employees are super friendly and helpful! I was talking with one guy about making a new garden bed and he suggested I use mushroom compost. We did and had a great harvest!
Only suggestion is that the website tells customers when equipment reservations begin during peak seasons and when walk in rental end so that people can plan ahead.”
“In the past, we chose to go to big box stores for appliances and hardware. For our kitchen remodel, we wanted a higher level of service so we tried Ferguson -- and they delivered far beyond our expectations. When we were unclear on which sink to pick, our advisor patiently shared pros and cons, offering wise counsel, which we took. We love our selections thanks to Ferguson's help. Even when we had difficulty with a particular product, they went out of their way to accommodate us. Some places talk about great customer service, the team at Ferguson lived it. If we could give 6 stars, we would. Thank you, Annie and team -- you're the best. We are so very grateful. And our new kitchen sink and faucet are fabulous.”
7AM - 8PM
2000 Butterfield Rd, Downers Grove
Appliances
“Went there today to get some connectors like wago. The help I received was great they were very knowledgeable and eager to help. I can tell they loved there job and on checkout the person was curious and polite. Even though those things SHOULD be the norm it's not anymore. So great job Home Depot”
“8/2024 5* Still a great place!
5/2022 5* Great place. Has what I want when I want it. And at a reasonable price typically. So good place to stop. Parking lot is a bit unusual, but it works.
12/2020 5* Found what I needed at the price I wanted. Staff was kind and friendly. Helpful for what I was looking for. Nice place!”
7AM - 8PM
100 Barrington Rd, Schaumburg
Appliances
“Nothing out of the ordinary at this Home Depot. Once you've been to one, you've been to them all. The associates here are helpful and one even proactively asked us if we needed help. BATHROOM REVIEW: Located past the home appliance area, the bathrooms were surprisingly clean. Plenty of sinks, stalls, and urinals. Sit or squat? Squat... there's still a pandemic after all.”
7AM - 8PM
475 S Schmale Rd, Carol Stream
Appliances
“We are planning to clean and plant our backyard garden. It have a lot of dress and some tall grass that need to trim. We have no tools or equipment to used , so me and my dad went to this store. They have lot of tools and equipment for gardening so I think we bought all of we need. I grab one cart before we went to the area of gardening tools. There are lot of people in some section so its hard to push the cart. When I looked at my dad I can see that he knows what he purchased. It seems that we need those. After we bought tools we wen to the pot area. There are lot of pot to choose. Some of them are colorful and some are simple. Since my dad knows that mom like the plain color he grabbed the white pot. After he put it in the cart we went to the counter. I can say that this store was good.”
“Went in tonight few minutes before the store closed, James helped us out with two laptops and a gaming monitor. He’s super smart and helpful, five stars for James and one star for best buy.”
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“The Home Depot in Bloomingdale is far better than the Home Depot in Carol Stream.
Staff is friendly and helpful. The management appears to truly care about their team. I've personally witnessed two moral building activities by management at this location. Happy employees leads to positive customer experience.
The store is always clean and I can find people to help me when I have a question.
When I use the curbside pick up the employees always great me warmly, some even engage in friendly conversation. I have called management on two occasions to express how positive my experience their store has been. Once the manager said he was going to buy lunch for the employee I spoke of.
Other Home Depot locations are closer to me, but I go to Bloomingdale Home Depot for the customer service.”