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February 2024 by kaytoo kaytooo
I highly recommend this location, they were efficient fast respectful and very helpful and friendly. Thanks to Dil & Nate I saved money for the correct parts that I originally needed and not the one I was told I needed from another shop.
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January 2024 by Marcus Williams
The best advance auto parts team in the entire franchise ( Jason and Nathan ) goes wayyyyy and beyond. I would recommend this specific located in Glendale Hieghts! ??????????????
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January 2024 by Mirza Ali Javid
Very Bad customer service
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September 2023 by Jasmine K.
Purchased a battery online for my vehicle as it stated it would fit. When I arrived at the store to pick up my order, I asked if one of the techs could please review if the battery was the same fit. It was 7:38 PM when I picked up the order and was told since it is already dark, we are unable to perform anything on a vehicle but I will be fine since online stated it is compatible with my vencible. Fast forward to getting home, the battery did not fit in the vehicle. Returned to the store the next day in hopes to get the correct battery but was handled by an employee who was more interested in processing the return. I permitted the return and decided to go to Autozone. Not only did the employee state he could not reprint (yes reprint because there was no receipt paper in the machine), his manager reconfirmed he could not and if I wanted confirmation I could reach out to customer service. My concern is the "return receipt" would confirm we processed a return for a battery over $200. Thankfully, Autozone was able to immediately get the correct battery installed!
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September 2023 by Manuel Soriano
Got there and oops we don’t have the part
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July 2023 by Felicia
Service was great. Thanks for the help picking out windshield wipers and showing me how to install them! ?
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May 2023 by Xavier Sierra
Nathan and the gentleman in the afternoon were great. Came in to get an oil change. Nathan helped me find what I needed. All of the guys greeted me. Made me feel like I was talking to peers at home. 10/10 would recommend to anyone.
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February 2023 by Denny Creed
Extremely helpful and knowledgeable. Help replaced my difficult battery no questions asked.
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February 2023 by Elvis Salgado
Very satisfied with their service department set up. Very efficient, clean, and courteous. Do yourself a favor and purchase their oil change / tire rotation package.
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February 2023 by Hewad Wardak
Imagine needing a part last minute, rushing to the store and getting there by 8:53 knowing it closes at 9. Guy sees me pulling in and still locks the door before closing time. Thanks!
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January 2023 by Victor Macias
Store opens at 7:30am. They don’t unlock the doors until 8am call corporate.
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October 2022 by Gail R.
Oil light came on in my car on a weekend when the dealer was closed. I took a chance and went to Advance Auto for help. Anthony took pity on me and was able to diagnose the problem and helped me by putting some oil in my car to last me until I could get it in for service. Great customer service!
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August 2022 by Rose Party Rentals
I had sent one of my guys into the local Glendale Heights store last week. Xavier had helped one of my guys to get the proper brakes and Rotors for a few of our trucks as well as the oil and even grabbed a few batteries. It made our experience great! Keep up the good work! We will be back, as we service our own fleet!
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August 2022 by Erin Nicole
I wanted to say how awesome my experience was. Xavier went above and beyond helping me get everything I needed. I have always hated going into parts stores with the fears of being taken advantage of. Xavier not only helped me get the parts I needed but also made my experience great! I will forever return to this store.
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August 2022 by Jerry Jerry
Bought a air filter online price is much cheaper online then store they can not match the price in a store with the on online! For sure this is my first & last time customer with you! Very disappointed! Stuff are nervous !
