NAPA Auto Parts in Glen Ellyn is noted for its great, helpful, and knowledgeable staff who provide good and professional customer service. Reviews describe employees as going above and beyond, very kind, and very nice, offering great advice and taking charge of customer needs. The store itself is clean. Customers appreciate the helpful recommendations for local mechanics and the ability to get creative solutions for various vehicles, including cars, trucks, and antique cars. The business offers curbside pickup, delivery, and in-store shopping to get quality auto parts quickly and easily. It is considered a great place for parts and Glen Ellyn's best kept secret, with staff you can always count on.
I had a ship to store online order and the wrong brake rotors were sent. They noticed immediately and went above and beyond to get me a set of rotors that fit.
January 2024
Went in and was greeted and acknowledged immediately (big ups in my book). CSR was knowledgeable and took charge of my needs. I was able to switch out my busted back-up bulb for my jeep. Totally appreciate good customer service. Glen Ellyn's best kept secret!
September 2023
Great Place For Parts Clean Great Staff Store Manager Mr Jayson Is Very Kind And Very Nice He Is Here To Help You!! Must Check For Their Deals
