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March 2024 by Therese K.
We booked a minivan several weeks out for spring break to drive to Florida. The morning we were due to pick it up, they called and said nothing was available and offered absolutely no recourse.
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February 2024 by Lwood M.
We had to use Enterprise two times this month. Wonderful experience. Fast, knowledgeable, clean and a very large selection of cars. During my second rental Liam was very professional and helpful. He prearranged rental and held the car for me till Saturday pick up. I was escorted to the parking lot to look at different cars. Both times renting we had brand new cars offered to us. Liam was great to work with and for the first time ever renting he had me pre pay for gas at $2.80 a gallon and no charge for drop off fill up. Very accommodating working with car insurance issues. We will return especially for the large selections of cars.
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February 2024 by Riley Timson
Slow service. Don’t go to this location.
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February 2024 by Anthony Duer
The Ms. rented a car from this location and was very pleased with the customer service and care she received from the staff. Highly recommend!
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February 2024 by Bruce Munson
China at Glen Ellyn Illinois Enterprise office was the epitome of an altruistic young lady.Extremely helpful, courteous and caring!A pleasure to do business with!Thank you China!Thank you Enterprise!
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January 2024 by Gregory Ferro
All of the customer service people were very helpful and respectful of the customers time. I would rent a car here again.
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January 2024 by Tyler Holl
Phil might just be the nicest guy I've met. In and out. Enterprise needs to do what they can to keep a guy like this around.
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January 2024 by Steven Ippolito
Never a problem, nice cars available, office staff does a good job.
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December 2023 by Phia Velasquez
Best service.At Fort wayneThe car smelled brand new. Leather.So clean and sparkling ✨️.Then we called to ask for help on how to operate the navigation. She just went to us to help us. It's like a 5-minute walk. So nice. ...At Glen Ellyn Illinoiswhen we change our dropping location due to unforseen circumstances.No fuss. They just said, "No problem, I'll take care of it.Easy drop.Best service. ...The price is also great. They don't charge you a whole day for late dropping just hour rate. It's not like the competitor( buget car )charges a day for 30 mins late.Best car ,price, and service.
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December 2023 by Thomas Morris
Fast and friendly! This is hard to find these days, especially in the rental business. Thank you!
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November 2023 by Lauren Kelly
Employees were very helpful and friendly and assisted me when I needed to extend a rental.
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November 2023 by Mary Cummins
Excellent customer service. Very accommodating when I needed to make a change to my reservation. Check in and check out process was speedy and seamless.
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November 2023 by The Fultons
The team made renting a car seamless. The pickup and drop off option made it really easy and the car was great
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September 2023 by Phil Norton
Great customer service. Friendly and fast. Reserved on-line and was in the store and on my way in less than 10 minutes!
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September 2023 by Erica Gonzalez
Went in for something quick for my boyfriend and Kate was super sweet and helpful! She’s the best!
