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November 2023 by Rosanda Mitchell
1. They need to slow down, people come for a relaxing experience Not To Be Rushed and Half done.2. Stop pressing people to get highest pedicure (if you get regularly priced they will rush and half do your pedicure).3. This is the Second time lady burned me with Hot Wax on my upper lip.Needless to say I will not be returning.I rather pay more for a more relaxing experience.
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October 2023 by lillian ellsworth
Absolutely awful. they were supposed to be a dark red with blood red “blood” dripping down the top for halloween. There slightly crooked, and she didn’t paint the top part. and they are so thick their hard to look at. i’m so upset and want them off my nails Service: Nail extensions
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October 2023 by Destane Garrick
My nails were ruined the next day after getting them done the night before and I was upset. But going in the next morning Richard helped me out and redid my nails and it came out so nice. Thank you so much Richard you’re amazing person.Service: Nail painting
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September 2023 by Kassie L
I went here twice for a manicure years ago. Was very displeased. So many people recommended here and say it is great. I decided to give them another chance. I called to make an appointment and make sure I was able to get a nail tech that could do a difficult design. They said they can facilitate that and asked me to show a picture of the design when I get to the desk. As soon as I walked in they pushed me to the kiosk to check in. Then someone acknowledged me saying that I had an appointment. She then pushed me to the kiosk again. I was then pushed to a chair to get a polish change on my toes. Which was very fast and sloppy. They look horrible, a three year old could have done better. I was told that it would be an extra $12 for a clear coat of sparkles on top of my gel polished nails. I was then pushed to a station (“DIP NAILS” they yelled, “GO TO STATION NUMBER X, STAION NUMBER X”) with a random nail tech whom was extremely rude. She asked what I wanted and I showed the picture of the design (flowers). I asked her to keep my natural nails as long as possible. She filed half of my nails down. They are now short nubs. Then she went to get a bowl of water. I told her I just want the nails done, not a manicure. She rolled her eyes and walked away. When she came back to the station she put the gel polish light on the table. I re-explained that I would like dip polish on my nails with the gel design. She scoffed in my face. I left. Completely unprofessional all the way around. From pushing me into a kiosk like a fast food restaurant and then shouting at me to go to station #, and rolling your eyes and scoffing at a customer. Safe to say they have not gotten any better and I will never recommend to anyone.
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August 2023 by heather Cooper
Absolutely terrible job for 75$. The staff is rude... laughing at my kids.. both of my kids got the same set and design. They tried to charge one 75 and one 85. This is an absolute disgrace and it’s not the first time for bad service here. We have decided we will give this place no more chances.
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August 2023 by Kaelynn Elizabeth
The lady that did my nails decided to cut every cuticle known to my toes lives for starters , after that point the entirety of the pedicure was miserable & spent in pain . I asked for acrylic overlay on my toes & she added acrylic to then file it all off & not even do my pinky toes . To finish it all off the French tips I asked for look uneven & are all mix matched between toes . I’ve always had great experiences here but I would NOT recommend them ever again after how todays visit went .. :(Services: Foot massages
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August 2023 by Amanda Jondro
This is immediately after my gel manicure. He didn’t trim the cuticles, use lotion, use cuticle oil, etc. Nothing. Just filed and painted the nails. It was around $50 and took like 20 minutes. The nails themselves look okay. I think the design is sloppy, but I can deal with that. But I paid for a MANICURE. Not just polish. Highly disappointed.
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July 2023 by Alex Ernst
We love Zaza!! My nails always look amazing, and everyone Ive ever come in contact with has always been so patient and kind. I drive an hour to get my nails done. My daughter is 5 and occasionally will come with me to get nail art and they do a great job, she usually always gets nail art and has tiny little nails. Can’t recommend this place enough.Services: Foot massages
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July 2023 by Olivia B
I’ve been going here awhile and it was great at first but has been going downhill fast. The last two sets I’ve gotten were applied poorly and started popping off in less than two weeks. I think it is because of the lack a nail prep done before applying the acrylic. I think I’m going to be looking for a new salon soon:(Services: Nail art
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June 2023 by megan shipp
Clean and friendly nail salon. I’ve been going to Kay for 2 plus years now and love her, she does fantastic work.. Vivian is absolutely amazing too.
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May 2023 by Kristen Brockman
The lady who did my pedicure was the absolute best. The one who did my manicure was but to rough but by far my the best first experience. I will be back!Services: Pedicure
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May 2023 by danielleschwab
so i went here to get my nails done for prom and i didn’t get anything too crazy. literally i just got black stiletto nails. they looked good and i was content. then i had one break, went and got it fixed. and then another broke then another and another. granted i had to go back each time to get them fixed and they fixed them for free but i didn’t even have the full set for a week! it was so frustrating i had to go back to the nail salon probably 4 times only for the nails to keep breaking. i ended up calling again and the manager sounded annoyed because i had called multiple times but never once was i rude. he told me i needed to not get my nails so long and they weren’t even long in the first place. and then told me i needed to change the nail shape. they were done super thin and broke from the smallest things such as scratching my arm. they never once offered a refund for having half of my nails break in less than a week. and the manager seemed so annoyed and just was saying “ok ok ok” when i was explaining my situation.Services: Nail repair
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April 2023 by Shelbi Stone
This is my second time here, and I’ve been extremely happy both times! They are always able to get me in right away, and I’m usually finished in around 30-40 minutes. I have a hard time relaxing my hands, but luckily the tech was patient with me. She also chose the pastel colors, and they were exactly what I was looking for! I will definitely be back to get my nails done for graduation!
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March 2023 by Cayla Duft
Amazing service! Quick, clean, talented, and polite. They are able to do any design you want. I’ve never had a bad experience. Reasonably priced. This was a dip w/manicure, $40.
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February 2023 by Juliana Carlson
I've gone here several times and the service has been spotty. This past time I went, my friend and I were pressured into getting the most expensive pedicure, even though we knew what we wanted before we came in. She kept flipping back to that page and insisted that it was the best. We both ended up getting the cheaper one, which we originally wanted. After this, we were treated pretty poorly. My friend said the nail tech was very rough with her and barely spoke to either of us after we wouldn't spend more than we wanted. The tech that did my pedicure was great! The manicure was fine and the guy did a good job! I also wanted to get my eyebrows waxed. The lady who did that was awful. Commented that I shouldn't wait so long in between and was extremely rough. I felt very uncomfortable and don't really wish to go back. We went in the middle of the day on a Wednesday and felt as if they couldn't really be bothered to want to help. They're more on top of it when they're swamped with people it seems like.
