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December 2023 by David Hahn
Outrageous pricing. I would not recommend.
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November 2023 by Dan Prescott
Elgin Police had these guys pick up my stolen scooter. The police were not supposed to have it relocated per my instructions to the Chicago cops when it was stolen from my place in the city. I called the tow yard the day I found out they had it. They wanted $725 because it was there for 3 days (I didn’t find out until day 3). I offered a lower sum because IT WAS STOLEN FROM ME. They wouldn’t budge from their insane price. He said he needs to pay his guys too, honestly his guys must be paid very well considering the scooter (little Vespa looking 125cc) doesn’t way more than 150lbs. So I know it was not hard to load and didn’t cost them a ton of gas to haul it. Needless to say it was more than the value of the scooter. I left it there kept my title and keys as a memory and moved on with my life. Sucks they had zero compassion and didn’t want to work with me at all.
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October 2023 by Jacob Cichon
Flatbed driver from this company rode my rear bumper for 20 minutes straight and when they passed me proceeded to do 20 over in a school zone. Not a good look for your business
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August 2023 by Candice Coit
Called theses guys and they were there right away.Bill is awesome!Tow experience ??Thanks Bill
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August 2023 by Power of Youth
Mike was a joy. Very nice guy ??
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July 2023 by Bill Burton
I start next week
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July 2023 by Shaheen Andaloussi
Absolutely rude to my girlfriend and would constantly interrupt her, they then proceeded to try and withhold personal items in the car after we had the police department talk to them about it. Overall horrible service and treats customers very poorly.Service: Car towing
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May 2023 by Alan Aranda
My car left me stranded last night. I called and they were out within 15 minutes. Mike is great, very knowledgeable on the towing business. Would recommend them.Service: Local hauling
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May 2023 by Nate Gonzo
My car was towed from a police scene, they told me the cost I called and asked the price again, I said it would take me a while to get the money together, as I’m out of work, they never told me that after 30 days they “destroy” the car and it’s no longer there!!! You’d think that would be something they’d tell people!! I will be filing complaints with the BBB and the state as well. Extremely disappointed and can’t believe they wouldn’t tell someone that that’s their policy!!!
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April 2023 by Dj Latin power G
They should work better on their costumer service. So rude people with no manners.Service: Car towing
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March 2023 by kelvin b
Called to get my semi towed out of the mud. They came quick and took care of it at a reasonable price. Very friendly as well. Thank you!Service: Special vehicle towing
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February 2023 by Yvette Oregon
First I wasn't nice about the situation but it wasn't the guys fault so I apologize, he was only doing his job
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February 2023 by Jason Berger
Do yourself a favor, go elsewhere. These guys are rude and lack professionalism. The drivers operate the trucks terribly which clearly reflects how they conduct business. Take your hard earned money elsewhere.
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December 2022 by Rick E
On October 14, 2022 I was involved in a motor vehicle accident, whoever the tow truck driver from Schocks Towing was that removed my vehicle from the scene just happened to take my epinephren pens.Lying crooks, just like the grown children that work at the Gilberts police department like Michael Izydorski.Not only that but they also upcharged my insurance to first say they needed verbal consent to have my vehicle removed. Once the tow truck from Copart arrived they told him they could not release the vehicle unless they get written consent from the owner of the vehicle (me) accruing over 4 days of storage fees.Clowns is what they are. I'll be following up with individual complaints to the state on these matters.
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November 2022 by salwan alsaifi
The price too high I got charged $90 for 2 people and it’s never organized took me 1:30 waiting to enter and onther 1 waiting just to take picture and told me you can spend only 3 minutes so was very bad experience.