-
January 2024 by Mark Devino
Brought them a laptop that had lost its Wi-Fi card. I was having trouble diagnosing the problem and I wouldn’t want to DIY even if I knew exactly what to do. I got good service from Kayden and Nick. For $75 they installed a universal Wi-Fi adapter; excellent service and a decent deal.
-
January 2024 by Harry Hartman
Never disappointed when I need something fixed. They either fix it at a reasonable price or explain why it may not be worth it and offer alternatives.
-
January 2024 by Teresa Incesti
I dropped off my phone and they were able to turn around and fix it in one hours time! Great customer service
-
November 2023 by Jason Stevens
Geneva Commons location Manager was friendly, honest and upfront about pricing, and the technician completed my complex smartphone screen replacement in just under 75 minutes. Greatly appreciated the service and hospitality!
-
November 2023 by Scott Hamlin
Amazing service! My son broke off a lightning charger in his phone and they fixed it in less than a minute. Will return for all tech issues.
-
November 2023 by Erik Rohr
Great experience. I first went to Geek Squad because I had heard of them, but they referred me to ubreakifix, which was cheaper and much faster than what the former had proposed.
-
November 2023 by Katie O'Brien
Preston was so awesome to work with. He was friendly and knowledgeable and helped in the most reasonable and efficient way. So happy!!
-
November 2023 by Robert Boyce
Staff was very professional, however, they failed to test out my phone features prior to doing the battery replacement. They detected that the phone had detected moisture and the camera would not work. I am very careful with my phone and know for a fact that it was never subjected to any moisture. Now the camera is not functioning and will need to purchase a new phone.
-
August 2023 by Lavinia Device
Stay far away from this place. The front desk people are extremely rude and promise one thing and do another. I had scheduled a cracked screen repair a week prior. Showed up the day of the appointment and they said we don't have the parts. I wouldn't trust them with any of my electronics.
-
August 2023 by M J
Excellent repair work on my friend's Samsung Galaxy Z Flip 3; looks brand new. Highly recommend this location.
-
August 2023 by Sandra Ellis
The name on storefront very confusing? I drove around looking for ubreak/ ifix?New name makes no sense! Gotta be corporate blindness?Service though was very efficient and I will return!
-
July 2023 by Remi Ralston
Went here a couple days ago, finally sitting down to share my thoughts. I noticed the staff were very polite to all the customers that came in the store, including my dad and I. The employee who helped us (I'm pretty sure his name was Logan but I'm horrible with names) was very quick and did an excellent job. I'm very happy with my experience here, and I'll definitely be back the next time my phone isn't working
-
July 2023 by Kelly West
From the intial phone call to picking up my fixed Switch, complete professionalism and excellent customer service! Affordable and quick repair time too!!
-
July 2023 by Erica Zeigler
Went in to get my phone screen fixed. They told me that my phone would be ready at 5, and that they would call my moms number when it was ready. It was 5:30 and they never called me so I decided to go in a get an update just to see if it was ready. When I got there, the place was closed. They never called me to let me know that they had to keep it overnight. I have to use my phone for work for the next day. Will never be going back.
-
July 2023 by mary grant
We've had screens replaced here before and they did a nice job. We had an iPad that would no longer charge. They sent it out for repair. Came back and said there was another issue that would cost more to repair. We paid for that. Got the iPad back. It charges but now the left side of the screen won't work. They offered to send it out again at another $325. So it comes back broken and they say they weren't able to test it before we took it. We contacted them within a day after picking it up to tell them it wasn't working. I would not recommend using them for Apple iPad repairs. Manager was supposed to call. Never did. Went into the store and manager never even came out to talk to us. Lesson learned.
